We spent 10 days getting around Italy by various forms of public transportation (busses, vaporettos, metro, regional and high speed trains) and it was the least well run operation we've encountered in Europe, which includes most of Western Europe and some Eastern European countries.
While the high speed trains were mostly on time we basically didn't bother to consider the time tables for anything else because there was no point. Trains scheduled to be 30min apart could actually be 5 minutes apart. Bus arrival signs would count down from 10 minutes to 1 minute and then be listed as "In Arrivo" yet still take another 9 minutes to actually arrive.
At the train platform the digital display might tell you one train number and destination while the train's digital display would have a different number and destination. It was a toss up as to whether the train or the platform display was correct.
Bus routes were changed in Florence due to construction but there were no posted change signs or announcements - just a lot of confused people when the driver pulled the bus over, turned off the engine and left, still a 10 minute walk from our stop (The main train station).
Displays would stop working mid trip. On our trip to MXP it stopped working halfway through so we had to guess which stop was correct as there was no other method of seeing the stop names (No signs at some of the stations -Thanks cell phone GPS!). For one metro train every stop was announced as "San Giovanni"
And the sharp eyed among you may notice that while I was ticketed for seat 9A, that seat does not actually exist:
(8A was on the other side of the post).
It wasn't terrible and certainly worked to get us around but the negative things I had heard about their public transportation seem well deserved
While the high speed trains were mostly on time we basically didn't bother to consider the time tables for anything else because there was no point. Trains scheduled to be 30min apart could actually be 5 minutes apart. Bus arrival signs would count down from 10 minutes to 1 minute and then be listed as "In Arrivo" yet still take another 9 minutes to actually arrive.
At the train platform the digital display might tell you one train number and destination while the train's digital display would have a different number and destination. It was a toss up as to whether the train or the platform display was correct.
Bus routes were changed in Florence due to construction but there were no posted change signs or announcements - just a lot of confused people when the driver pulled the bus over, turned off the engine and left, still a 10 minute walk from our stop (The main train station).
Displays would stop working mid trip. On our trip to MXP it stopped working halfway through so we had to guess which stop was correct as there was no other method of seeing the stop names (No signs at some of the stations -Thanks cell phone GPS!). For one metro train every stop was announced as "San Giovanni"
And the sharp eyed among you may notice that while I was ticketed for seat 9A, that seat does not actually exist:


(8A was on the other side of the post).
It wasn't terrible and certainly worked to get us around but the negative things I had heard about their public transportation seem well deserved