Problems with Albatron support

pheroy

Member
Nov 7, 2003
32
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A couple of months ago, I purchased one of the refurb Albatron Ti4280 128Mb (Ti 4200 8x AGP) cards from Newegg. Worked great for about a month, but then it started having problems. Video distortions/artifacts on WinXP splash screen and in Windows, system freezes. I wondered if it was overheating and ran with my case open, but no change. It does seem to work if I power off for an hour or more, but then after a reboot (even an immediate one) the problems surface.

Unfortunately I was past Newegg's RMA timeframe for refurb items, so I contacted Albatron via their website. "Dr. Pro" replied with a form to fill out... in great detail. I did so, and the reply I received was that their VGA card couldn't cause these problems, I need to format my drive and reinstall the OS and drivers. Uh, right. But I eventually did, and the symptoms remain. I also was able to try the card in a couple of other PCs, and it exhibits the same symptoms. It's been 2 weeks since I emailed Albatron all of this info, and they have not responded further to my case.

Besides never dealing with Albatron ever again, anyone have any suggestions? Thanks.
 

pheroy

Member
Nov 7, 2003
32
0
0
Unfortunately there is no number listed in the documentation with the card, only their website address, which seems to be down at the moment. The only number I have from them is an international one (Taiwan), and I'm not real interested just yet in paying for that call.