My brother hasn't updated XP in a while. He downloaded what the GDI + Advantage from Microsoft, and that in turn downloaded more security updates. When asked to restart, he clicked no because he had some other things to work on. He continues working, and then suddenly his computer starts lagging and it freezes up.
He can't restart the computer so he turns it off. When he goes back to turn it on, it does a hard drive check, but it couldn't finish it because he didn't have enough HDD space left on it (he had 500MB left). After that happens, it goes to "Windows Has Encountered a Problem" (Black Screen) He selects "Continue Windows Normally." But then it goes right back to the boot screen and back to the menu. He selects "Boot Windows XP to last known good config" and it all happens again, so he tries Safe Mode and then it just goes back again.
My brother tries F11 for System Recovery but it states that it's going to reformat the drive and only keep the drive at the last Recovery point, but my brother panics and shuts off the machine. When he turns it back on, it won't even go to the boot menu to start a Windows selection. It'll just keep that process going over and over.
So what can he do?
He can't restart the computer so he turns it off. When he goes back to turn it on, it does a hard drive check, but it couldn't finish it because he didn't have enough HDD space left on it (he had 500MB left). After that happens, it goes to "Windows Has Encountered a Problem" (Black Screen) He selects "Continue Windows Normally." But then it goes right back to the boot screen and back to the menu. He selects "Boot Windows XP to last known good config" and it all happens again, so he tries Safe Mode and then it just goes back again.
My brother tries F11 for System Recovery but it states that it's going to reformat the drive and only keep the drive at the last Recovery point, but my brother panics and shuts off the machine. When he turns it back on, it won't even go to the boot menu to start a Windows selection. It'll just keep that process going over and over.
So what can he do?
