Hey, thanks for the solution. I don't have the PC to try it out on anymore, but it sounds like a good thought. My friend had a few viruses on the PC, I ended up running them down and cleaning his install (I'd prefer a clean install with that amount of infection). I'll remember that trick for the next time we install, what a PITA that all was. I think I'll be able to convince them to upgrade before the next time, at least I sure hope I can. When I initially installed the controller on their system I had a lot of weird issues like not being able to use the primary position on any channel except the Promise controller's IDE1. I thought at the time it was the 33-MHz bus vs the spec'd ATA/66 requirement for the card (it's supposed to support ATA/33, but cannot run ATA/100 on that Bus), but it seems more like a conflict in retrospect. It's so very depressing how friends become so dependent on your ability to fix problems that they refuse to learn habits to prevent those problems from occurring. A/V was over 6-months out of subscription, it had been a year since they scanned anything (at least based on the last update for the AdAware). I have this other friend who, whenever he tries to fix what may be a problem or simply a Windows quirk, will start doing random things that make you wonder if he's trying to kill the PC (deletion of system files, reboot during write operation, that sort of thing). Free tech support has its drawbacks.