So my friend is on the phone with dell support because her computer will not show animated .gifs. so, can someone here tell me why its not showing for her before the dell guy can? he's saying its something to do with her firewall and is having her clear all of her cookies and cache...
Problem
- Thread starter nife4
- Start date
probably internet explorer security settings or mayber her firewall security settings....has nothing to do with dell....
that said, I giggled when I read the issue:laugh:
that said, I giggled when I read the issue:laugh:
Problem: dell support sucks
Solution: Don't buy a Dell, or better yet, don't call Dell asking them to solve your machine operator mismatch...
Solution: Don't buy a Dell, or better yet, don't call Dell asking them to solve your machine operator mismatch...
Originally posted by: MathMan
Problem: dell support sucks
Solution: Don't buy a Dell, or better yet, don't call Dell asking them to solve your machine operator mismatch...
Jsut imagine sitting in one of those call centers and getting some angry person yelling at you , telling you repeatedly that Dell sucks simply because when playing an mp3 they downloaded from kazaa in media player, they can't find the button to print out the lyrics....
:laugh:
perhaps if more specifics were given upfront, the CS rep wouldn't have to go through the SOP to get to the solution:
-what browser?
-do they display in other programs?
-are you using AOL?
-do you have a firewall running (zone alarm perhaps?)
-what browser?
-do they display in other programs?
-are you using AOL?
-do you have a firewall running (zone alarm perhaps?)
ie 6
there are multiple user accounts and it shows in her sisters and not hers
no aol
the firewall is turned off
amazingly, they speak english with no indian accent
-IE6: do you have the "play animations in web pages" option checkd? (in tools->internet options->advanced-> scroll down to it)
-firewall: which one is it specifically?
-do you have any other adblocking software running?
it is definately with something in the settings in IE on your friend's account. Not a fault of Dell. Maybe restore default settings for IE (or reinstall IE) ?
EDIT: are you sure that the webpage your friend is trying to access doesnt has dead links ? did your friend tried going to multiple sites with GIF images ?
EDIT: are you sure that the webpage your friend is trying to access doesnt has dead links ? did your friend tried going to multiple sites with GIF images ?
in your ez firewall settings:
Firewall Control Panel->Privacy on the left->Custom in "Cookie Control" section->is the box for Disable web bugs in the "3rd Party Cookies" section checked?
Firewall Control Panel->Privacy on the left->Custom in "Cookie Control" section->is the box for Disable web bugs in the "3rd Party Cookies" section checked?
^^^
come on, man. how am i supposed to beat dell tech support? i want ANSWERS! I WANT THE THE TRUTH! (yes, i can handle the truth)
Powermoloch
Lifer
- Jul 5, 2005
- 10,084
- 4
- 76
she said she couldn't find that option... and i can't really sit there and look for it cuz shes in tx and i'm in kentucky right now... sorry... and now dell fvcked it up even more to where she cant access a few web pages
Originally posted by: RossMAN
Originally posted by: Goosemaster
:shocked: ROSSMAN!:shocked:
Well I never...
David, have you seen a specialist about your pre-mature jizzing yet?
:shocked:
Is there something about reaching 62k as fast as you can that I need to know about?:Q
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