Problem with video files on the drive, please help.

[DeadlyTitan]

So, i really need some help here. I got some tutorials from my class which i am supposed to follow and learn a few things but the thing is i cannot access some of them. I can see them on my hdd but when i try to open them it says it cannot find the file. I did checked my friends files and they worked fine, i tried copying them and they did copied but then the same problem. I have no idea what's happening. I gotta say its specific to the HDD, if i store else where like on my other HDD's the files are working, however it ruins my folder structure and i cant live with it, like i just cant copy them to a random drive without proper organisation. I run comodo internet security and did a virus scan and malware scan and nothing appeared. I keep my system relatively clean with no junk installed and not allowing others (friends/relatives) to jam their USB drives into my system, so am sure its not a virus/malware problem.

I did a HDD scan using sea tools and HD tune and both came relatively good with no errors/damaged/bad sectors. however i still have this dreaded problem that i have no idea what to do. I cannot delete them cause it just says file cannot be found, i cannot play them cause well same frigging error. The drive is new, around 6 months old.

I did multiple restarts and well nothing happened. As you can see in the images, i have no idea what's wrong. Help would be really appreciated cause am clueless and lost.

System Config -

• i7 8700
• 2x 16 GB Ram (3000 mhz cas 15)
• GTX 1080 ti
• Toshiba 2 TB Drive (new drive) (this is the drive i am trying to store them)
• Seagate 2 TB Drive (new drive)
• Seagate 1 TB Drive (recycled from old PC)
• Seagate 1 TB Drive (recycled from old PC)
• Samsung 850 evo 512 GB SSD (new drive)
• Samsung 850 evo 256 GB SSD (new drive)
• z370 MSI Board.
• Corsair RMX 750 PSU (new psu)

 

[corkyg]

Sounds to me like a CODECS problem. What are the file types and what are you trying to open them with? Have you tried VLC?

 

[DeadlyTitan]

Sounds to me like a CODECS problem. What are the file types and what are you trying to open them with? Have you tried VLC?

Ah its not the codecs problem, as i said they work fine when copied to some other disk on the same PC, they also work when renamed and copied to the same disk.

 

[VirtualLarry]

they also work when renamed and copied to the same disk.

Then it's not a disk-hardware issue, if the same file will copy to and then playback from, the same disk, when re-named.

Sure that this isn't just an indexing service issue? Like, when you first copied the files, Indexing Service goes to work in the background, "processing" the video, and doing whatever it does. While it's doing this (supposedly during idle time), it probably has a handle to the file, that might be locked, which could interfere with player software also trying to play back the file.

Also, is this the OS disk? Because some Windows installations will index the OS disk, and not the data disks by default, which could in theory explain why you could copy the file(s) to your other disks and play them back no problem.

 

[VirtualLarry]

however i still have this dreaded problem that i have no idea what to do. I cannot delete them cause it just says file cannot be found, i cannot play them cause well same frigging error.

Pathname too long, where you initially copied them to, along with their default filenames?

Renaming the files, or copying them to a shorter pathname, may allow them to play properly in your player software.

Edit: Can you use "short names" to play back the file? Open a Command Prompt in the same directory, and do a "DIR /X", and it should show the short names as well. Do that for all of the upper path segments, and then try manually piecing together the pathname with short dir and short file names.

 

[mnewsham]

Renaming the files, or copying them to a shorter pathname, may allow them to play properly in your player software.

I have this problem with my copy of the complete Bach collection, the folder scheme and file names result in a final path with too long of a name to be recognized in windows, so you can't play the files, you can't rename them, and you can't delete them.

Solution is to move them to the root of the drive to reduce the file path as much as possible. If it's nested too deeply it simply wont work.

D:\Music\Bach - Complete Works\Vol I - Orchestral Works & Chamber Music\CD 23 - Violin Sonatas BWV 1021-1023, Trio Sonatas BWV 1038, 1039\01 - J.S. Bach - Sonata in E minor for violin & basso continuo BWV 1023 - I (Prelude)-adagio ma non tanto.flac

 

[DeadlyTitan]

Then it's not a disk-hardware issue, if the same file will copy to and then playback from, the same disk, when re-named.

Sure that this isn't just an indexing service issue? Like, when you first copied the files, Indexing Service goes to work in the background, "processing" the video, and doing whatever it does. While it's doing this (supposedly during idle time), it probably has a handle to the file, that might be locked, which could interfere with player software also trying to play back the file.

Also, is this the OS disk? Because some Windows installations will index the OS disk, and not the data disks by default, which could in theory explain why you could copy the file(s) to your other disks and play them back no problem.

No i run my os on seperate drive. I maintain different drives for different tasks, all my personal/family stuff goes to my personal drive, my education, learning resources and project works goes to my work drive, games goes to game drive yada yada.

Pathname too long, where you initially copied them to, along with their default filenames?

Renaming the files, or copying them to a shorter pathname, may allow them to play properly in your player software.

Edit: Can you use "short names" to play back the file? Open a Command Prompt in the same directory, and do a "DIR /X", and it should show the short names as well. Do that for all of the upper path segments, and then try manually piecing together the pathname with short dir and short file names.

I have this problem with my copy of the complete Bach collection, the folder scheme and file names result in a final path with too long of a name to be recognized in windows, so you can't play the files, you can't rename them, and you can't delete them.

Solution is to move them to the root of the drive to reduce the file path as much as possible. If it's nested too deeply it simply wont work.

Renaming the folders and then renaming the files to shorter versions did worked and solved the problem, however it's weird cause i have LongPathsEnabled on my windows especially for this kinda things which should not theoretically limit me to 260 chars long, however thank you for the tips, it did not occurred to me to rename the folders and files to shorter versions cause i was pretty sure this should not be a problems with LongPathsEnabled.