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Problem With Panda Antivirus Falsely Identifying Legit File...

S

Sithtiger

Member
I have Panda Titanium 2006 Antivirus + Antispyware program and it keeps renaming the executable file for the Battlefield 2142 demo. What's even stranger about this, is that I've had this demo installed for a couple of days, but when I booted up the computer this morning, it just up and decided that "bf2142.exe" was a virus. It said that it was showing suspicious activity and that it renamed it to "bf2142_exe.vir. Everytime I change it back, it renames it again. I've looked inside Panda to exclude this, but I can't seem to find anything to exclude specific files. It doesn't even ask me if I want to rename it, it just does it. Now up until this point, Panda has been an excellent antivirus program. It's always up to date and it updates daily. I don't understand what the problem it. The only way I've been able to get it stop doing this is disabling a feature called "Protection Against Unknown Threats" (real scientific title huh). Anyway does anyone know how to fix this perhaps, save uninstalling it? I've contacted Panda, but who knows how long they'll take to respond.

Thanx in advance!
 
No, it won't let me...from what I can tell so far, you can only add groups to exclude like *.exe or *.doc...etc. That said, something weird just happened. Panda had already updated today but just about 20 minutes or so from the time I emailed Panda, there was another update, it didn't say anything, but I said, he what they heck, not thinking anything had changed, but lo and behold it doesn't see the file as a potential virus. Now I still have to reboot after this update to make sure (you normally don't, but I want to, to check and see if this is indeed fixed). Now if Panda read my email and has already responded, they've got to be the best company for tech support in the history of software! I'm thinking maybe this was occuring all over with various software and many people were complaining so I think they fixed it because I didn't do anything. Anyway before I really say it's fixed, let me reboot and see.





Originally posted by: John
Can you not add the BF2 directory to the exclusion list?
Click to expand...

 
Well apparently the changes stuck as the problem seems to be fixed now. That's just weird! I'm thinking this was affecting many people like I speculated before.
 
probablly the last definition file accidently saw the bf demo as a virus and this update fixed it. happened to CA a while ago. really annoyed some churches!
 
Yeah, that would explain two definitions in a very short period of time. Why did it affect some churches? What file(s) did it affect?


Originally posted by: ForumMaster
probablly the last definition file accidently saw the bf demo as a virus and this update fixed it. happened to CA a while ago. really annoyed some churches!
Click to expand...

 
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