• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Problem with new router and dropped connection

M

mavi802

Junior Member
I just two days ago replaced my old zyxel router with the dlink dgl-4300. At first I was pretty happy with the performance but then I noticed that every hour or so my internet connection would drop for about 15 seconds then come back on. This wasn't just happening on my wireless connection either, it also happened at the same time on the two other wired connections in the house. I checked the log for the router and right when the connection was dropping it said something to the effect of

"Wan interface cable has been disconnected"

followed by

"Wan interface cable has been connected"

which I don't really know how to interpret as no one is plugging and unplugging the cable, and I made sure to replace the cable connecting the cable modem to the router with a new one also. Any ideas guys?

Thanks.
 
Connect the router to the cable modem using the old ethernet cable, just to be sure that the new cable is not the cause of the problem. If the problem persists, I would suspect an issue with the WAN port on the router or an odd compatibility/configuration issue between the router and the modem.

I had a Linksys router do almost exactly the same thing a while ago (same effect but no messages in the log) and it turned out to be a failing WAN port on the router.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top