Problem with ATI Radeon 7000 64MB DDR PCI Card

[KhoiFather]

Hi, I just bought the card today for my wife's computer and when I try booting up the computer with the video card in it, it locks up at the start up screen. The computer is a E-Tower 600ix and I don't seem to know what the problem is. Any suggestions?

 

[spanky]

shot in the dark...

did u uninstall the drivers for the old video card before pulling it?

 

[KhoiFather]

Well the old video is an integrated video card. Does it matter? I'm not sure, but I emailed EMachine technical support, and said that the ATI card has a hydravision that my motherboard doesn't support.

 

[Peter]

Skip that support bullshit. The mainboard doesn't have to "support" that kind of feature at all.

What kind of onboard/integrated VGA does that mainboard of yours have?

 

[KhoiFather]

I have the Intel(R) 82810 Graphic Controller.

This is what the technical support said

The ATI card has something on it called Hydravision, this feature supports multi-monitor/video. This causes a conflict with the system BIOS and the Intel chipset, which will not allow it to start because the BIOS does not support multi-video devices. You will need to install a card that does not support multi-video display.

 

[spanky]

did u see if there was a setting in the bios to disable onboard video... or if there was an option to have ur default vga set to pci or agp... or something. confusing enough?

 

[KhoiFather]

No, there isn't anything like that. Maybe I need a better power supply because the one in this computer is only 120 watts. Wouldn't this video card need more then that?

 

[spanky]

Originally posted by: KhoiFather
No, there isn't anything like that. Maybe I need a better power supply because the one in this computer is only 120 watts. Wouldn't this video card need more then that?

if its a power problem, it will prolly reboot itself randomly. if the screen just turns black... hmm...
btw, have u tried to boot into safe mode?

 

[KhoiFather]

I can't get into safe mode. You know how in some computers like dell and emachine when you first boot up, they have thier logo screen on, when i boot up, it stays there and doesn't go anywhere else.

 

[DaveSimmons]

When adding a new card the first step, before installing the card, is to set the current card type to "standard VGA card" or similar. You migt try removing the card, restarting, doing this, then installing the card again.

To get to the BIOS and disable the onboard VGA on computers that show a logo on power-up, there is usually still a key to press like F2. Go to emachines website to try to find out what key they use (assuming you can't just read your friendly manual to find it).

 

[KhoiFather]

Well to get to my BIOS, i have to push the Delete key while the logo screen is up. I looked around plenty of times but I can't find any disable onboard video thing. I dunno what else to do, I was talking to one of the people that works at E-Machine on live help and he told me the funniest thing, he said that the video is too NEW for this comuter.

 

[DaveSimmons]

I assume you've done a Google and groups.google search? If you didn't find anything, you may be out o luck

 

[aswedc]

Try a different PCI slot, my computer only worked with PCI video cards in the second to last slot until I upgraded my BIOS. And I've run a PCI Radeon in a 810 motherboard before so I think thats possible...

 

[KhoiFather]

I'll give it a shot, I only tried the 1st and 3rd slot, the mobo has three pci slots. I didn't try it on the 2nd slot yet, so hopefully it'll work then.

I tried updating the BIOS but I don't even think you can do that to this computer. You can try finding out the specs for this computer and see if you update it. It's an E-Machine 600ix.

 

[Peter]

Again, KhoiFather, that output of the Emachine support dude is pure bullshit, waste of time. System BIOS doesn't care about the internal properties of add-on VGA cards AT ALL. This is the VGA card's own BIOS's business, noone else's.

Think about it: Single head R7000 cards are exactly the same stuff (on the system side of things) as dualhead ones, down to using the same VGA BIOS release. How on earth should that make a difference?
The integrated VGA doesn't even necessarily disable when putting a PCI VGA on. Properly designed systems allow running the integrated AGP VGA and as many PCI VGAs as you please in multi-VGA mode.

Check back with your BIOS whether there is a choice on primary display preference - AGP or PCI.

 

[KhoiFather]

Well in my BIOS, it has like nothing at all that could help me. It's just a simple bios with no o/c options or anything. Just pretty much tells you what is in the comp and this and that. This is the motherboard that is in this 600ix

Anaheim-2/2A/3 Micro ATX (ATX V1.2 form factor) motherboard, TriGem, Korea Intel Socket-370 (370pin FC-PGA Socket) for Intel FC-PGA Celeron CPUs Integrated graphics controller Intel FW82810 core and ITE8702F Super I/O controller Crystal CS4280/CS4281 built-in Sound Blaster Pro, MPC-3, MPU-401 compatible Audio Enhanced Stereo full duplex operation.

 

[DarkKnight]

One of my HP computers has the same problem with the Ati radeon 7000 64 ddr card. When u put it in, he computer just freezes at the HP logo, like ur computer and the e-machines logo. The computer also has the Intel 810 chipset. After looking at the HP forums, I found out that NOBODY has ever gotten the Ati Radeon 7000 64 meg ddr card to work. You could be having the same problem. Many ppl think that it is either a PSU problem or a motherboard incompatibility. I believe it is a motherboard problem b/c I got a Voodoo 5 PCI running on that computer and I know Voodoo 5s use a lot of power. The problem w/ the HP computer, and probably yours, is probably a motherboard problem. Try getting a new Bios for the motherboard. If none is available, try getting another PCI video card. If you need a 64 meg card, and ur motherboard is like mine, u should get a PNY Geforce2 MX400 PCI card. That is the only brand of Geforce2 MX 64 meg cards that is confirmed to work on the HP computers (I have no clue why). 32 meg SDR cards should work fine also.

 

[KhoiFather]

Yeah I figure that the motherboard is too old for the new video cards out these days. I don't think I can update my bios either. Sucks....

 

[Peter]

So indeed, it looks like your system board's BIOS is too stupid to run a PCI VGA at all. Seems you're busted.

regards, PEter