Problem with a MaC

[Overkiller]

Hello,

my friend runs a G4 system that is having severe issues. his hard drive crashed and said that he was locked out of the system. so he reformatted but everytime he tries to re-installl using the boot-disks nothing happens. He's tried 8.5, osx 9.0, 10.0..nothing.

When he puts in nortan utilities the main *screen* pops up but he can't eject the utilities disk or load up any software or do anything.

I have 0 experience with troubleshooting mac's so if anyone can help that would be great (note: all i have mentioned was what he said).

Thank u !

 

[MercenaryForHire]

"Sell the toy and buy a real computer?"

Sounds like his HDD might be pooched, or at least the partition table corrupt. See if he can wipe and rebuild it.

- M4H

 

[LethalWolfe]

Yeah, it does sound like the HDD might have gone south. Also, Norton utilities for Macs is bad. It's more likely to screw something up than to fix anything. Disk Warrior is a very good utility for Macs. If he has any thir party cards in there pull them out. We had a Mac at work that refused to get past boot-up and it was a bum, not in use SCSI card causing the problems.

You can also direct your friend (or post for him) over here, Macrumors.com. Great forums and a great community.


Lethal

 

[addragyn]

If he has an Apple Store nearby he can take it in for some free diagnosis.

http://www.apple.com/retail/

 

[Overkiller]

thanks for the replies.

The nearest apple store is 45 minutes away so I dont think he'll want to take it that far. I'll tell him to remove the third party cards (shouldn't be any at all) and to get DiskWarrior (is it free??).

I also believe the hard-drive is kaput and he needs a new one but I'm not 100% sure of that just yet.

Thank u everyone

 

[wetcat007]

Throw a spare HD in there, they are the same as PC hd's but uh yeah get a real computer.. lol