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Problem with a bill.....THERE ERROR AND THEY ARE TRYING TO CHARGE ME !!! what should or can i do ???

L

leeland

Diamond Member
so we got married about 3 months ago....had to settle the debt a couple of days before....so we paid for everything a couple days before...so we had a zero balance

fastforward to today, guy calls me and says we had a charge that was not included in the bill and now they want to collect since they gave us the wrong bill


i don't think i have to pay this extra bill and that he will have to eat the cost which is only 60 dollars

i am worried that he will submit it to a credit agency...so any ideas on my options ???


do i have to pay for this ???



thanks for any help

leeland
 
Tell him to submit it if he wants to but that you'll dispute it with the agency. You should have gotten everything in writing though when you paid it off in full.
 
What was the charge for?

Our DJ for our wedding screwed up our bill.. and he ate the cost. He qouted us a smaller package $150 difference.
 
well here is the deal, we agreed to have some extra stuff, 4 trees (10$) and 23 center pieces (1$) a piece...so 63 dollars....it was agreed and it should have been in the bill....so we paid what we were submitted and then we had a zero balance before the wedding


now the company is getting audited and this charge comes up and the guy is saying we didn't get submitted the right bill and we need to pay the difference


i want to tell the guy to get bendt but i am afraid he wil submit it to a claims agency and ruin our credit as a result

so i don't know what the legality is of this situation

i think it is there mess up on this and not ours


 
You agree that you owe the money, but because he didn't catch it before you paid the bill you don't think you should pay. I think you could tell him to forget it and that would be the end of it. He probably can't do anything to your credit report. However, it was just a mistake in the bill and both sides agree that the bill should have been higher.

Offer $30. That ought to settle it.
 
I highly doubt that would submit it to a credit agency. Most small companies do not do that.
 
Originally posted by: gopunk
well, the ethical and nice thing to do would be to give them the money that is rightfully theirs.
Click to expand...

pretty much true here.

you can try asking for legal advice from an attorny or something.
that seems like a better, more credible source.
 
I wouldn't pay the $60 because they have a contract with you for the price of $63. I believe it would be illegal to tack on additional charges after the service is performed and full payment is given.
 
Originally posted by: leeland
well here is the deal, we agreed to have some extra stuff, 4 trees (10$) and 23 center pieces (1$) a piece...so 63 dollars....it was agreed and it should have been in the bill....so we paid what we were submitted and then we had a zero balance before the wedding


now the company is getting audited and this charge comes up and the guy is saying we didn't get submitted the right bill and we need to pay the difference


i want to tell the guy to get bendt but i am afraid he wil submit it to a claims agency and ruin our credit as a result

so i don't know what the legality is of this situation

i think it is there mess up on this and not ours
Click to expand...


well if you dont pay i hope he does submit it to a claims agency and ruin your credit.

you owe him the money but refuse to pay. heck i hope he takes you to small claims.

just pay the guy. its only $63.
 
Originally posted by: waggy
Originally posted by: leeland
well here is the deal, we agreed to have some extra stuff, 4 trees (10$) and 23 center pieces (1$) a piece...so 63 dollars....it was agreed and it should have been in the bill....so we paid what we were submitted and then we had a zero balance before the wedding


now the company is getting audited and this charge comes up and the guy is saying we didn't get submitted the right bill and we need to pay the difference


i want to tell the guy to get bendt but i am afraid he wil submit it to a claims agency and ruin our credit as a result

so i don't know what the legality is of this situation

i think it is there mess up on this and not ours
Click to expand...



well if you dont pay i hope he does submit it to a claims agency and ruin your credit.

you owe him the money but refuse to pay. heck i hope he takes you to small claims.

just pay the guy. its only $63.
Click to expand...


ha ha ha thanks for your negative input....the part that irrirates me is we had a contract, and we honored that contract to the T

now three months later they want to charge us something since they messed up....so what now a year from today he can come back and charge me 100 dollars for forks and spoons that he forgot weren't included in the bill

the contract stated we were to pay in full before the wedding and we did that

i think it is bad for him to try to get more money when ever he wants...it isn't about the 63 dollars...it could be only 3 dollars and iwould still feel the same
 
Pay for it. Get it in writing that this pays any outstanding debts in FULL. That way, if he comes back to you in 6 months you have it in writing, something he signed, that yuo owe him nothing as of that date.

He wouldn't have a leg to stand on in court.
 
If you benefited from the extras, and agree that you SHOULD have been charged for them, the only moral thing to do is pay for what you got.

You are looking for a legal way to wiggle out of a service you agree was provided to you, simply because the billing was in error in your favor.

Tell me, what would YOU be saying if the billing was in error in THEIR favor, you paid it, then figured it out later???

You'd be singing a very different tune.

WTF ever happened to "do unto others as you would have them do unto you?" It is the foundation of a civil society.
 
The "right" thing to do would be to pay him. He billed you incorrectly, but does that mean he's not entilted to what is his? If he had billed you incorrectly in his favor does that mean he can automatically keep your money?
 
If I were you, I would first look at the paperwork I had from when you "paid it off" the first time to see if it says "paid in full" or if it had provisions for paying for extras. Then my subconsious would tell me to just pay the bill since I am the one who approved the extra charges. Then I would pay the bill because it's the right thing to do. What does the company you worked with lose? They now have a former customer who will not be recommending them to their friends and family. I was in business for a few years. Word of mouth advertising is the most valuable form of advertising by far. They get the money that they earned, but lose customers for the way it was handled.
 
Sorry but most of these reponses are such BS. Bottom line, he billed you $xxxx in an itemized bill. You paid $xxxx in full. Days later, company decides they want more money and say you didn't pay for a few more items. I'm assuming you would have paid the $63.00 if it had been included in the original bill. Personally, when I pay a bill in full, I expect it to be the end of the store. He can't put anything on your credit report so don't worry about that.
 
So are ya gettin' the picture yet or is this going to turn into the typical "I need advice" post. Such posts typically start out asking for validation/affirmation of a path that the poster has all but chosen. 30 people jump on board the thread and say the guy is wrong (or, at the very least, less than "right"). The original poster tries tries tries to justify his/her position, often with a heavy dose of fiery defensive squirming.

That being said, I don't think it's the best of ethics for them to come for their $60 three months later but I don't blame them. Personally, I would feel very odd coming up to a customer 3 months down the line saying that I messed up. I'd be more likely to eat the cost, especially with a relatively low cash amount, and chalk it up to bad bookkeeping.

I'm assuming that the $63 wasn't on the original bill. Take a look over the documentation that you kept (if you kept it).

I say, pay the $60 (or work out some lesser amount) and be done with it. Apparently the guy made a mistake, and there's no reason you shouldn't pony up at least part of the disputed amount in order to reconcile things or, at the very least, show some compassion. 😉
 
Originally posted by: dabuddha
Sorry but most of these reponses are such BS. Bottom line, he billed you $xxxx in an itemized bill. You paid $xxxx in full. Days later, company decides they want more money and say you didn't pay for a few more items. I'm assuming you would have paid the $63.00 if it had been included in the original bill. Personally, when I pay a bill in full, I expect it to be the end of the store. He can't put anything on your credit report so don't worry about that.
Click to expand...

I get what everyone else is saying about paying for the bill, i would expect that if they messed up and charged me mroe they would be liable to give me the money back...i guess what is making me mad is that we did agree to pay it...and we thought we did, we didn't thikn we were getting away with something we didn't pay for...

we completed our end of the contract and it is there error for not catching this sooner...if it would have been one week or something that they called us up it probably would be an issue...we would have paid it, it is only now....three months later that they come across this and want the money and i say forget that...they messed up and should eat the cost...

i can't go to best buy and say, "Hey three months ago you charged me too much...and expect to get money back from them....they would tell me to go fly a kite"
 
Good point and it is very true !!! i think that the reason people do post things like this is because they don't know what to do...or what the best idea is going about to a solution....if it does come down to us paying which is a very good possibility then i will try to get a lesser charge since in the end i feel it was there mistake for poor bookeeping...

thanks for your input


Originally posted by: Hossenfeffer
So are ya gettin' the picture yet or is this going to turn into the typical "I need advice" post. Such posts typically start out asking for validation/affirmation of a path that the poster has all but chosen. 30 people jump on board the thread and say the guy is wrong (or, at the very least, less than "right"). The original poster tries tries tries to justify his/her position, often with a heavy dose of fiery defensive squirming.

That being said, I don't think it's the best of ethics for them to come for their $60 three months later but I don't blame them. Personally, I would feel very odd coming up to a customer 3 months down the line saying that I messed up. I'd be more likely to eat the cost, especially with a relatively low cash amount, and chalk it up to bad bookkeeping.

I'm assuming that the $63 wasn't on the original bill. Take a look over the documentation that you kept (if you kept it).

I say, pay the $60 (or work out some lesser amount) and be done with it. Apparently the guy made a mistake, and there's no reason you shouldn't pony up at least part of the disputed amount in order to reconcile things or, at the very least, show some compassion. 😉
Click to expand...

 
Send him a copy of your bill with the Paid in Full stamp on it / or the "Must be paid in full" area highlighted and tell him to forget it.
His sloppy billing is not your problem, especially 90 days later.
If he wants the $63.00 , tell him to take you to small claims court and let a judge decide.
 
If it was me, and it was a legit bill but a mistake, I'd likely pay it.
Legally though, you probably would get out of it in small claims court IF you claim it wasn't an agreed upon charge. If you tell them you knew about it and he forgot to bill it, I'd guess the judge would have you pay it.

If they charge you anyway, and you dispute the charge w/ the CC company they'll probably side with you and waive it.

Do what you think is right I guess.
 
I get what everyone else is saying about paying for the bill, i would expect that if they messed up and charged me mroe they would be liable to give me the money back...i guess what is making me mad is that we did agree to pay it...and we thought we did, we didn't thikn we were getting away with something we didn't pay for...

we completed our end of the contract and it is there error for not catching this sooner...if it would have been one week or something that they called us up it probably would be an issue...we would have paid it, it is only now....three months later that they come across this and want the money and i say forget that...they messed up and should eat the cost...
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i guess i don't really see what the big deal is. so it's three months later, so what? what is your point? exactly how does this harm you so much? sounds like you're just trying to find a way to rationalize what you want to do. if anything, you benefited... a lot of people pay more just to be able to pay later.

i can't go to best buy and say, "Hey three months ago you charged me too much...and expect to get money back from them....they would tell me to go fly a kite"
Click to expand...

yes you can (if you can prove it). i got double charged for a sandwich at subway, a month later when i got the bill, i called them up, and they apologized profusely and gave me my money back. they could have said "for all we know you bought two sandwiches, bug off" but there's this thing called "decency". well at least where i live there is (seattle), maybe people here are just nicer.
 
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