Problem w/ Road Runner and prewire Cat5e Lan House...HELP

[Techie333]

I am trying to do help my friend w/ a problem w/ his Road Runner connection. Here was his setup: road runner comming in through a cable wire to modem......ethernet cable (cat5e) going from modem to wireless 2.4ghz router which is not being used for wireless since his house has pre-wired cat5e connections. So then on his main computer, road runner works fine going from area marked "1" in router to his computer. Then a wire is connected from "Uplink" on router to his cat5e wall socket. Then in other room, I connect cat5e wire from wall socket to second computer........and 3rd computer w/ same setup in another room. This was all working fine until he says "Road runner was doing some upgrades and they reset his connection" All of a sudden after this, it stopped working on the 2nd and third computer........what gives??? I tried connecting from "2" on wireless router to his wall socket and wall socket to 2nd and 3rd computer, but that won't work either........someone know what the problem is?

 

[Isezumi00]

have you tried running through the whole Router setup mumbo jumbo again...

 

[JackMDS]

Did you clone the MAC?

 

[BadNewsBears]

Why did you use the uplink port, use ports 1, 2 , 3

 

[Daniel]

Originally posted by: Munchies
Why did you use the uplink port, use ports 1, 2 , 3

Right maybe I'm misreading it too but are you using the wan port to plug into the lan?

 

[Techie333]

ya.......the wire that goes from Road runner modem to router is plugged into "wan" on router. "1" goes from router to 1st computer where RR does work. But I thought if you want to run it through the house sockets you have to go from "uplink" to house socket first? I tried plugging it into "2" and then run into wall socket........still get server not found or whatever on computers 2 and 3........

What is clone MAC?

How do I run through Router setup........I don't think he has any manuals or anything....its just a 2.4ghz wireless router.......but hes not using wireless because he has cat5e sockets running through the house..

 

[JackMDS]

Most Cable ISPs (RR among them) use a MAC address as a form of password (otherwise every one that sticks a Modem to his cable service can get the signal). Under such condition it is important that a specific MAC number that is registered by the Cable ISP will be presented by the Router.

Almost all Cable/DSL Router has a special menu entry the "Clone" the MAC number of the computer that works directly with the Cable service. Look at your Router's manual.