Problem running Outlook 2007 w/ Vista

gizbug

Platinum Member
May 14, 2001
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When I first load up Outlook 2007 in Vista64, I get a popup saying

"Cannot open your default e-mail folders. outlook cannot start because a data file to send and receive mail cannot be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel."


There is no mail icon in the control panel. Any ideas how to fix this? I've uninstalled/reinstalled, same popup. When I click ok, outlook 2007 closes.
 

gizbug

Platinum Member
May 14, 2001
2,621
0
76
"I was able to research the problem and found out that it is from a bad or corrupt profile. Not that that matters, but you need to create a new profile and it can be done by going to start, run and type in the following command.

outlook.exe /promptimportprf \\localfolder\outlook.prf

Answer yes to the prompt and reestablish your parameters for email again. I did this and it fixed the problem immediately!"