Hope someone can shed some lights on this. I am having a problem with opening up Word documents with a particular profile user. All the other profiles user on the same computer is working except for this one particular profile. I am able to run Word just fine, but when I save a document and then later try to open it up it will say the document is unavailable. The same Word document will open up just fine using other programs like Notepad or WordPad that come with Windows. Also, when I try to exit from Word it will say something about Normal.dot template file has been changed and asked if I wanted to save the changes. Thought I would mention that if it will help you guys come up with an explanation. TIA for any help.