- Apr 7, 2012
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*Edit* Problem solved. It was an input issue with the monitor; I needed to switch the input to DVI from VGA. The monitor didn't make this easy. It automatically went to sleep and didn't wake easily when the "input" button was hit to bring up the input menu and change the setting.
Okay, so I have two separate HP dc7900 Convertible Minitowers that an IT friend gave me that his company was e-wasting. He also gave me two disks for an OS restore/install of Windows XP Service Pack 2.
When my brand new Radeon 7750 arrived, I inserted it into the PCIe 2.3 x 16 slot in the first unit before doing anything else. I then hooked up my brand new monitor to the computer (not the graphics card) via VGA in order to install the Service Pack. Everything worked; even with the graphics card inserted the display was receiving a signal that allowed me to interface with the computer.
Once XP was installed, I checked system specs, and saw that the CPU was an Intel E8400. My friend got one of these units, too, and his had a faster Q9400. So I decided to try the second unit. Once I finished installing XP on that unit, I checked its system specs. It did have the Q9400. So I removed the video card and sound card from the first unit and put them in this 2nd unit with the faster CPU.
The problem is that the monitor says, "No signal." I get no display. I Googled trying to figure out the problem, and I found this thread from Tom's Hardware:
http://www.tomshardware.com/forum/319595-33-signal-installing-graphics-card
In that thread there are two major responses identifying the problem/solution:
(1)
The PCIe Slot or graphics card is damaged.
(2)
After re-inserting the graphics card into the first unit I no longer get a signal in that unit either. Is it possible I damaged the video card removing it from the first unit the first time? I didn't pay special attention to grounding, but I was constantly touching the metal of the tower, so I doubt I shocked the card. In either unit, if I remove the graphics card, the display works.
If you guys don't think it's damaged, then is there a simpler way you suggest to proceed with #2 than moving the CMOS jumper cables and removing the BIOS battery? Is there no way to reset BIOS from Setup?
Okay, so I have two separate HP dc7900 Convertible Minitowers that an IT friend gave me that his company was e-wasting. He also gave me two disks for an OS restore/install of Windows XP Service Pack 2.
When my brand new Radeon 7750 arrived, I inserted it into the PCIe 2.3 x 16 slot in the first unit before doing anything else. I then hooked up my brand new monitor to the computer (not the graphics card) via VGA in order to install the Service Pack. Everything worked; even with the graphics card inserted the display was receiving a signal that allowed me to interface with the computer.
Once XP was installed, I checked system specs, and saw that the CPU was an Intel E8400. My friend got one of these units, too, and his had a faster Q9400. So I decided to try the second unit. Once I finished installing XP on that unit, I checked its system specs. It did have the Q9400. So I removed the video card and sound card from the first unit and put them in this 2nd unit with the faster CPU.
The problem is that the monitor says, "No signal." I get no display. I Googled trying to figure out the problem, and I found this thread from Tom's Hardware:
http://www.tomshardware.com/forum/319595-33-signal-installing-graphics-card
In that thread there are two major responses identifying the problem/solution:
(1)
The PCIe Slot or graphics card is damaged.
(2)
As for #1, I didn't think it was possible for the graphics card to be damaged since it's brand new and initially I got a display signal while it was inserted in the first unit. But I reasoned that also initially I had inserted the graphics card in the first unit BEFORE restoring XP. I had inserted it into the 2nd unit only AFTER I had installed XP. Since that was the case, I thought it would be a good idea to re-insert the graphics card into the 1st unit to be certain that the video card was operational, and therefore narrow my likely cause in the 2nd unit to a faulty PCIe or a BIOS problem.Shut down your system and move the reset CMOS jumper pins to the reset location for 30 seconds or longer then remove your BIOS battery as well. Give it about 5 minutes (overkill but positively reset) and then replace the battery and the CMOS jumper pins and then reboot.
You should get a signal and be able to go into your settings and reconfigure. If you don't get a signal you can try to connect by VGA or DVI if you have that option to see if you can get a signal from the motherboard.
If not of that works, it sounds like you have a hardware issue...
After re-inserting the graphics card into the first unit I no longer get a signal in that unit either. Is it possible I damaged the video card removing it from the first unit the first time? I didn't pay special attention to grounding, but I was constantly touching the metal of the tower, so I doubt I shocked the card. In either unit, if I remove the graphics card, the display works.
If you guys don't think it's damaged, then is there a simpler way you suggest to proceed with #2 than moving the CMOS jumper cables and removing the BIOS battery? Is there no way to reset BIOS from Setup?
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