• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Printer won't stop..

I am trying to solve a printer problem on a network.

The problem is that when a job is sent to the printer. e.g (PRINT OUT PAGE 1 ONLY, ONCE).

It decides to print out about 10 sheets or 15, or more....
Also it will sometimes print out in landscape, when portrait is selected all the time....

Does anybody know what could be causing this???


By the way it's a HP Deskjet 990Cxi

Thanks in Advance.
 
wrong printer driver? uninstall drivers and reinstall.

reset printer completely

reset computers and if there's a hub controlling printer restart that too.
 
Back
Top