Printer woes

[TechAZ]

Hi all, I'm hoping to get some help on my printer problems.

I have a HP deskjet D1660. It's less than a year old, and has been used maybe a dozen times. The last 4-5 times I cannot get a full document to print. It keeps getting stuck in queue. If I unplug, restart printer spool, and do a handful of other things I can sometimes get it to finish printing....but I'm at a loss to what to do. This isn't a 1 time problem.

I've done some research online for this problem, and I can't figure out if it's Windows 7 x64 or the printer. I've uninstalled the driver, and installed the newest one and still the same problem. I don't want to buy another printer if it's a Windows thing.

Thoughts? Does HP really just suck that bad, or is it Windows 7? I'm not really impressed by HP, between this and my dealings with HP customer service due to a bad fax machine at work.

 

[Lemon law]

In terms of is it a printer or printer driver problem, its hard to tell. But at a initial costs of $29.95 your D1660 is what is called a throw away printer. As soon as you buy a single replacement cartridge you will have more money in the printer than its worth.

So do the sensible thing, make your D1660 into a cute flowerpot and buy a decent laser printer in the $50-$60.00 price point. IMHO you were a fool to buy the D1660 in the first place, so cut your loses ASAP. If you insist on an inkjet, figure $80 to $120.00 to buy a Canon with the five large individual color cartridges. But don't waste any money on any make of inkjet with tricolor cartridges.

 

[TechAZ]

In terms of is it a printer or printer driver problem, its hard to tell. But at a initial costs of $29.95 your D1660 is what is called a throw away printer. As soon as you buy a single replacement cartridge you will have more money in the printer than its worth.

So do the sensible thing, make your D1660 into a cute flowerpot and buy a decent laser printer in the $50-$60.00 price point. IMHO you were a fool to buy the D1660 in the first place, so cut your loses ASAP. If you insist on an inkjet, figure $80 to $120.00 to buy a Canon with the five large individual color cartridges. But don't waste any money on any make of inkjet with tricolor cartridges.

Yeah, that's probably my next step. The printer was 60 bucks when I bought it! lol, I don't print much....event tickets mostly. Based on your post, sounds like you believe it's HP that's causing the problems and not Windows?

 

[Lemon law]

Like I said, its hard to tell, but HP often does not do a good job of writing rock solid printer drivers. As soon as an OS gets a new service pack, often HP drivers put windows DLL's in the wrong location or under the wrong names and you are doomed. And then HP blames windows and windows blames HP while the consumer beats their head against the wall for all the good it does.

If it were a printer or cartridge malfunction, a maintenance tab error message should come up. But it could also be a wireless problem also.