Print spooling issue - help

Murpheeee

Diamond Member
Apr 30, 2000
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I have a HP Officejet 7210 all-in-one.

Its connected to a Pentium 800, 256Mb Ram, Win XP....via USB, via a USB hub.

When I am printing a large document, for example a PDF, it gets to certain point, stops printing for a couple of minutes, spits out a page with a line of code then starts the entire job from the beginning again.


A specific example, I was printing a 55 page PDF instruction manual.
It printed the first 20 pages then did this.
Looking at the print queue, the printer said it received something like 44Mb of 68Mb, then it came out with an error printing message and started over from the start.

If I split the job up and send it say 10 pages at a time it will work, but I should not have to do this.

Any ideas?
 
 

Zepper

Elite Member
May 1, 2001
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How much free space do you have on the drive where the spooler file is located (usually C: - but you can change it by editing the registry)? I'm running Win 2k and when my files are too large for the free space, it either truncates the excess and I have to continue printing from the next page, or it reports an "out of space" error so I can free up space and continue. But it does that cleanly w/o printing garbage. My printer is a Canon - perhaps HP assumes always having enough free space for the spooler file - their drivers (particularly scanner) are noted for not playing nicely with others - big, arrogant companies often make false assumptions that can be the beginning of their downfall.
. Or you can shoose the "print direct to printer" option, which is less convenient and ties the computer up more until printing is done but does negate the need for a spooler file.
. IAC, I would check for a newer version of the printer driver on the HP site and send their tech support a message with the complete specifics of the problem (including the printed gabage lines) - it should either split cleanly or report a "spooler out of space" error - should not print garbage. So they need to fix it. It's unlikely you're the only one that has experienced that, but the more complaints they get, the faster it will be worked on (at least one would hope so...).

.bh.
 

Crazy tech

Junior Member
Jan 13, 2006
3
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If that was a laser jet I say that your ran out of printer memory, and needed to add more to the printer it self.
 

Zepper

Elite Member
May 1, 2001
18,998
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I would say that if the printer runs out of internal memory, it should put up the "busy" flag and the PC should stop sending data until it gets the "ready" signal again. if one or the other end is not setting the busy or ready flags properly or is ignoring such signals either way. Then that's another potential problem. I'm holding out for a driver problem.

.bh.