Print spooler problem

QueBert

Lifer
Jan 6, 2002
22,822
1,037
126
This is on a friends computer, running Windows XP Pro with SP3 and all the current patches. He's at his brothers house trying to print from a program on his using his brothers computer. I set up Logmein Pro and an LMI printer port. It worked for months, than suddenly last month he started getting print spooler errors and it would no longer print. I looked at the error message and it was the LMI*.dll which is logmein's virtual port. Here's what I did to try and fix it

I stopped the spooler service and deleted everything in \windows\system32\spool\printers. Than rebooted, re started the spooler service, it printed about 2 times before it messed up again. So I removed the printer and did the steps above again, rebooted and re-added the printer. Same thing after a few prints. I thought it was a LogMeIn issue, so I installed Hamachi and the same thing, and I added the printer as a network printer that time so it wasn't using the LMI port. There's nothing on this PC except for Office. I've gone thru this process about 6 times and every time it prints a couple of times and BOOM the print spooler stops.

Outside of wiping XP and reinstalling I'm out of ideas, any suggestions?

*EDIT* it looks like even with Himachi it's using the LMI printer dll ugh. I don't think LMI's the problem though.
 
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cubby1223

Lifer
May 24, 2004
13,518
42
86
Shot in the dark, is it any program that causes errors or just one in particular?

I've seen one model of HP laserjet printer owned by two different people crash the print spooler when printing certain .pdf files, and the quick fix is to set Adobe Reader to "Print as Image".

Someone else who had the print spooler crash I switched from the PCL6 to PCL5 driver for the printer and that cleared it up.