Prigram is running, but I can't see it.

[Crackabot]

I'm having some trouble with adobe acrobat and a couple other small programs. When I start them, I can't see them. I check the task manager and see that they are running, but I can't find them.

I remember something like this happening years ago, but don't remeber how to fix it.

It started with adobe acrobat locking up when I tried to open a pdf, something about loading the fonts. So i uninstalled AA 6 and installed AA 7 and it started it and it worked fine. Then I tried to open a PDF by just clicking on it and it locked up. Now when I just start AA it runs but it seems to run off screen.

Any ideas about either problem? I have some PDF's I need to see, but I can't.

 

[montag451]

Can you try uninstalling, then reinstalling acrobat?

 

[Crackabot]

Originally posted by: montag451
Can you try uninstalling, then reinstalling acrobat?

I did that. I uninstalled acrobat 6 and installed acrobat 7. It worked the first time I ran it, then I tried to open a pdf and it locked up. Now when I just start the program I can't see it. Task manager says it's running, but I can't see it.

 

[montag451]

Have you run antivirus/antimalware yoots?
MS Beta anti-spyware?
Adaware?
Spybot?
Spysweeper?
etc
All with system restore turned off.
All in safe mode (but updated)?
Have you got a HijackThis log you could post?

 

[Crackabot]

Originally posted by: montag451
Have you run antivirus/antimalware yoots?
MS Beta anti-spyware?
Adaware?
Spybot?
Spysweeper?
etc
All with system restore turned off.
All in safe mode (but updated)?
Have you got a HijackThis log you could post?

Did the highlighted.

Hijck This Log;

Logfile of HijackThis v1.98.2
Scan saved at 6:35:31 PM, on 11/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\system32\tbctray.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\WinKey\WinKey.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32 /S CTASIO.DLL
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [DevconDefaultDB] C:\WINDOWS\READREG /PSCONV={NO}
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\system32\tbctray.exe
O4 - HKCU\..\Run: [Steam] D:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\RunOnce: [gi917962774] "C:\DOCUME~1\ERICAU~1\LOCALS~1\Temp\giC44H5L.exe" /resume:"C:\DOCUME~1\ERICAU~1\LOCALS~1\Temp\1TC44DOF" /exename:"C:\Documents and Settings\Eric Austin\Local Settings\Temporary Internet Files\Content.IE5\Q9S7QD5F\FriendFinderMessengerInstaller_pg_2_5_1[1].exe"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: WinKey.lnk = C:\Program Files\WinKey\WinKey.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM (file missing)
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM (file missing)
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM (file missing)
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM (file missing)
O16 - DPF: {22945A69-1191-4DCF-9E6F-409BDE94D101} - http://www.solidworks.com/plugins/edrawings/download.cfm
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll


Thanks for any help.

 

[montag451]

Can you try disabling all your anti-vir/spyware?
spybot/norton/spywareguard etc etc,
Of course, keep your firewall enabled.

uninstall acrobat.

restart
disable antivir/spyware as above,

Reinstall acrobat (sorry, there are only a certain amount of times you can do this without wanting to headbutt brick walls)

And, just to check, when you did the scans, you did turn off sysrestore, and do them in safe mode.

 

[xtknight]

Changed resolutions lately, or messed with any dual monitor settings at all? Do you use ATI HydraVision, Microsoft Powertoys Virtual Desktop, NVIDIA nView, or UltraMon?

Otherwise the executable handler may have been screwed. Use this in a command prompt and see if it helps:

start /D"C:\program files\Adobe\Acrobat 7.0\Reader" /max AcroRd32.exe

Replace the path to Acrobat as needed.

 

[Crackabot]

I disabled system restore, and I'm in safemode right now, ran SpyBot, ad-aware, and I'm now running the deep system scan with norton AV. (I'm on a dif comp right now posting this)

I haven't intentionally done any of those changes that xtknight mentioned, but I did have F.E.A.R. crash my computer a couple days ago. I wonder if that could have messed anything up?

I will try the command line thing as soon as this scan is done (It's taking forever).