Priceline - Can you get out of a deal ?

[db]

Priceline "awarded" me with a very skanky hotel--the one hotel I wanted to avoid--all the while they lead you to believe up front that they ONLY represent clean, decent hotels.
I was wondering if they ever let you out of a deal in a case like this?

 

[Warrenton]

Not technically, but if you express a complaint that the hotel is not clean etc, they should be willing to refund you.

 

[markjrubin]

They will say no, no, no. That means not yet, not yet, not yet. Push and push and push and you will get your way. When I needed something refunded, I said, "Either give me the money back today or face the mighty Bank of America claim dispute department." I had the money back in my account in 3 days.