• We should now be fully online following an overnight outage. Apologies for any inconvenience, we do not expect there to be any further issues.

PPPoE across WebRamp 700s now working!

Anami

Senior member
Apr 4, 2001
366
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Original Problem: I bought that WebRamp 700s hardware firewall, and I have it connected to the DSL modem on the WAN side, connected to my PC on the LAN side. I get into the browser setup for the WR, and set it up for PPPoE, giving it the login/pswd to my ISP. It logs in okay, pulls an IP for itself, finds the DNS servers, and sets up for the LAN side with DHCP enabled. But I can't seem to browse out to the 'Net. I've got my LAN connection set to Obtain IP and DSN automatically. In that past, when I had my Netgear RT314 in that same position, it did the PPPoE and I just use the autoconnect from the PC to the router. I need some help, maybe a couple scenarios to try.

<Edit: solutions presented by various users, which resolved the problem!>
 

SilentRunning

Golden Member
Aug 8, 2001
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Did you remember to set the computer to use the webramp as a gateway (that means set gateway to 192.168.1.251)
 

Anami

Senior member
Apr 4, 2001
366
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Ah! And now that I've made the WebRamp into a SonicWall, and its IP address is now 192.168.168.1, I can figure that I should again try this. That was the key, don't you know, to find that the SW had a different IP than the WR. I had the toughest time logging back into the box, after I uploaded the new firmware. The wizard had popped up, and after initializing the changes, I couldn't get back in. At least one thread mentioned that someone decided the firmware load was bad, and he wondered if he'd broken it.

So now, SilentRunning, in WinXP, is it this simple? I go to the LAN setting that connects my PC to the SonicWall, and in TCP/IP settings leave "Obtain IP automatically" and "Get DNS automatically", but go to <Advanced> and set *just* the Gateway to 192.168.168.1? That's what I tried, and with DHCP enabled on the SonicWall (using NAT with PPPoE Client). Is that it?

Can you help me one last time, and tell me what to select for in the SonicWal settings and in WinXP? Thanks for your patience!
 

mboy

Diamond Member
Jul 29, 2001
3,309
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All you need to do is set it to obtain IP automaticaly and DNS automatically. U DO NOT NEED to set the gateway IP.

Make sure in the sonicwal rules you have it set to AT least allow web and DNS out, altho you should probably have it set to alow all out LAn to WAN at least in the very beginning to make sure u can get out. Then tighten it up from there.

To find out what the gateway is (so u can get into the SW config page), go to a command prompt and type ipconfig /all.

 

mboy

Diamond Member
Jul 29, 2001
3,309
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1 more thing, go to the DHCP config page and make sure u have it enabled, and make sure u enter in a dynamic IP range.

If your ipconfig /all doesnt show an IP, gateway, etc, then u arent grabbing an IP from the DHCP server!
 

Anami

Senior member
Apr 4, 2001
366
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Thanks for the input, guys. One question I have is this: someone was talking about "bridging" across the WebRamp to the DSL line. At one point, I had WinXP showing a LAN connection plus a bridge connection, maybe when I had the RT314 router in place. Now, all I have is the LAN connection. What is the "bridge" connection, when is it used, and is that used here? Thanks!
 

mboy

Diamond Member
Jul 29, 2001
3,309
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The rbidge has nothing to do with the webramp. It is usally a brdiged connection for the firewire and NIC. U aint ever gonna need it. Just a PITA.
 

Anami

Senior member
Apr 4, 2001
366
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0
Well, I'm back to wondering what to do next. IPconfig/all shows an IP and DNS, the WebRamp is providing it with DHCP and all services are enabled at default (allow traffic originated on the LAN side). But I still can't get browsing or email. Any next steps suggested? Thanks!
 

mboy

Diamond Member
Jul 29, 2001
3,309
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0
go to the tools section of the SW admin software and try to ping aol.com, yahoo.com, etc.
Let us know what happens.

What is the IP that ipconfig /all shows?
 

vortix

Senior member
Jun 13, 2001
609
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0
Log in to your Webramp, go to DHCP, then type in the IP address of your router in the "Client Default Gateway" box.

After saving those changes (and rebooting the router if necessary), on your PC go to a command prompt and type "ipconfig /release" and then "ipconfig /renew" to renew your ip address.

That should do it :)
 

Anami

Senior member
Apr 4, 2001
366
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0
Vortix, thanks for your thoughts. So, I don't have a router, but just a DSL modem (ZyXEL Prestige 600 series). And the connection that the WebRamp should make with the modem should be similar to the connection that my PC makes with it, when the WR is not in the loop. Using WinXP Pro to connect to the modem, in Network Properties it just shows that TCP/IP is all automatic, no Gateway selected. WinXP connects to the modem using PPPoE with everything set to "obtain IP automatically", "obtain DNS automatically". So, that's what the WR is doing, and it's working. The WR is getting an IP assigned from the IPS, and it is passing through a range of IP addresses using NAT, and it shows the two DNS servers from the ISP correctly. I'm going to try a couple things, but I am wondering why I can't get the PC to "get out" through the WR, which seems to be grabbing the info for itself okay.
 

Anami

Senior member
Apr 4, 2001
366
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0
Thanks, MBoy. I got 'er fixed. Your clues helped. I could release and renew, and I tried doing the ping from the SonicWall, but it only pings an IP address, not a domain. So, when I pinged the DNS (which the SW was seeing), I got an affirmative. I could do a ping from the command prompt, also. But I couldn't ping a domain name! So, I figured it was simply DNS. I went into the SW settings and found a screen where the SW had decided to have me manually enter the DNS servers, rather than obtain them automatically. I put them in, and badda bing!

Thanks to all who contributed: SilentRunning, MBoy, and Vortix.
 

Anami

Senior member
Apr 4, 2001
366
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0
Kewl, MBoy. Just removed the "Mod, please delete" from the thread title edit.