Post Your Favorite Wrongful Billing / Statement Fiasco Here

[timxpx]

Cablevision / Optimum charged me almost *triple* what my bill should cost this month.

Tagged on the bill:

(1) PCMCIA card - $29.95
(1) PCI ethernet card - $9.95
(1) ISA ethernet card - $9.95

...plus numerous other service charges (a service tech charged me twice for one visit that was supposed to be free because it was something they never finished initially installing the service)

It was such a pain to explain to the customer service rep why I didn't even need any of those cards - all my computers have onboard nic's to begin with, plus it's not really practical to buy that stuff from your cable company. Not to mention that I'm sure that a lot of people (at least on AT) can attest to having a box of parts that contain all of those things... ya know, just in case. I also don't think that I've owned a computer with an ISA slot in about 9 years.

But yeah, it's going to take several more phone calls of arguing my case and getting my bill down. I spent my morning commute on the phone (36 minute communte this morning, 28 minutes of it was on hold... at least I got to listen to their wonderful hold music...)

Yeah, this kind of stuff is upsetting.

So post your favorite wrongful billing stories, it'll cheer me up to know I'm not the only one out there getting screwed.

Or if you have an advice for me on the best way to get that stuff taken off the bill, I'd love to hear it!

 

[Turin39789]

Originally posted by: timxpx
Cablevision / Optimum charged me almost *triple* what my bill should cost this month.

Tagged on the bill:

(1) PCMCIA card - $29.95
(1) PCI ethernet card - $9.95
(1) ISA ethernet card - $9.95

...plus numerous other service charges (a service tech charged me twice for one visit that was supposed to be free because it was something they never finished initially installing the service)

It was such a pain to explain to the customer service rep why I didn't even need any of those cards - all my computers have onboard nic's to begin with, plus it's not really practical to buy that stuff from your cable company. Not to mention that I'm sure that a lot of people (at least on AT) can attest to having a box of parts that contain all of those things... ya know, just in case. I also don't think that I've owned a computer with an ISA slot in about 9 years.

But yeah, it's going to take several more phone calls of arguing my case and getting my bill down. I spent my morning commute on the phone (36 minute communte this morning, 28 minutes of it was on hold... at least I got to listen to their wonderful hold music...)

Yeah, this kind of stuff is upsetting.

So post your favorite wrongful billing stories, it'll cheer me up to know I'm not the only one out there getting screwed.

Or if you have an advice for me on the best way to get that stuff taken off the bill, I'd love to hear it!

I've never had a problem with a bill

 

[timxpx]

Originally posted by: Turin39789

I've never had a problem with a bill

not. fair. =/

 

[JEDI]

amazon charges me 5.24 for shipping when it's suppose to be free.

apparently, when i called the day i placed my order to ship it to work instead of home, the csr changed my shipping from free saver shipping to 3day.

called them up, explained, and got charges removed. 5 min total from the time i picked the phone up to make the call.

edit:
most time i've been on hold is calling my insurance company for one thing or another. thank god for speaker phone isntead of golding phone by ear

 

[Linflas]

Sprint has been sending me a bill monthly since late 2003 for $3.25. Never any threats to send it to collection, just a standard bill for $3.25. They have now spent over $10.00 trying to collect $3.25 that I don't owe them.

 

[DeadByDawn]

I've been battling a hospital over medical bills for the last couple months. They keep billing my daughters physician bills in the wrong Dr. name, which my insurance company will deny and apply to my in network deductible. If they'd just put the right name on the bill the insurance company will pay them. My company pays $1k / month for my family to be covered and they never pay crap.

 

[Rumpltzer]

In my last apartment I had Verizon DSL and a Verizon landline. I move out and call to schedule the phone to be turned off. I assume this would take care of the DSL too because I had to get the phone line because I wanted DSL.

A couple of months later I notice that I'm still getting billed for DSL at my old place. By this time I had already established Verizon DSL at my new place and I had a new land line through Verizon. I call to complain and I try to get my money back about four times and then I give up with a loss of about $75.


A few weeks ago I start getting messages from random people on my machine. They say their name and that they work for AOI or something and they ask me to call back with a reference number. I have no clue what they're talking about, and I ignore it.

A couple of days ago I get a collection agency bill for $32.XX. That's the amount for one month of DSL at my old place. Verizon charges me two extra months and then sends a collection agency after me??!

WTF :|