Portege R200 - XP not recognising hardware

Countryman

Member
Nov 2, 2006
53
0
0
I am not sure whether this is a software or hardware problem so apologies for cross postings. This has been posted on the Toshiba Forum and whilst I have had some helpful suggestions none have solved the problem.

I have a friend whose Toshiba R200 notebook got completely screwed up so we had to re-install XP. For some reason, the install did not recognise the hardware and we have a whole list of yellow question marks in Device Manager including (initially) Ethernet, Multimedia and Video Controller. We also get regular pop-ups stating that a USB device is not recognised. Under Properties the devices say that drivers are not installed and Reinstalling the driver has no effect. It cannot find the driver on the XP disk and cannot find it through Update as the Ethernet controller doesn't work.

The USB problem gives a ?balloon? message saying that ?One of the USB devices attached has malfunctioned?. This flashes up every second or so and when it does it refreshes the Device Manager table so it is impossible to select anything. The unknown device says that it has a driver installed but doesn't need it and cannot be disabled.

Thinking that it must be a hardware problem I tried to update the BIOS and after selecting the model etc I downloaded the file. This extracted the file and ran it only to show a message that the computer wasn't supported.

My friend was allowed to keep the notebook when her firm went bust recently but hence no IT department and no disks...

Can anybody help?

Thanks.
 

heymrdj

Diamond Member
May 28, 2007
3,999
63
91
You need to go to Toshibas site and download/install all the drivers for your laptop. Laptops are normally proprietarily built, and thus XP rarely has the drivers built in for it. This is why laptops come with special restore disks, not generic OS's, as their slipstreamed with all the drivers.

http://www.csd.toshiba.com/cgi...?nav=Product%20Support

You can't just select R200, that just holds the BIOS for the line in it's download sections. You have to know the sub model like R200-S231, or something like that. It'll be on the bottom, or somewhere on the laptop.
 

Countryman

Member
Nov 2, 2006
53
0
0
Thanks for the response heymrdj. Your link to the BIOS worked but the re-flashed BIOS didn't cure the problem. I also downloaded all of relavant drivers from the Toshiba Support site but these also didn't help. I am resigned to it being a hardware problem...:(
 

MrChad

Lifer
Aug 22, 2001
13,507
3
81
You downloaded the drivers but still have yellow exclamation points? What is the full model number of your laptop as heymrdj asked (e.g. R200-xxxx)?