- Nov 2, 2006
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I am not sure whether this is a software or hardware problem so apologies for cross postings. This has been posted on the Toshiba Forum and whilst I have had some helpful suggestions none have solved the problem.
I have a friend whose Toshiba R200 notebook got completely screwed up so we had to re-install XP. For some reason, the install did not recognise the hardware and we have a whole list of yellow question marks in Device Manager including (initially) Ethernet, Multimedia and Video Controller. We also get regular pop-ups stating that a USB device is not recognised. Under Properties the devices say that drivers are not installed and Reinstalling the driver has no effect. It cannot find the driver on the XP disk and cannot find it through Update as the Ethernet controller doesn't work.
The USB problem gives a ?balloon? message saying that ?One of the USB devices attached has malfunctioned?. This flashes up every second or so and when it does it refreshes the Device Manager table so it is impossible to select anything. The unknown device says that it has a driver installed but doesn't need it and cannot be disabled.
Thinking that it must be a hardware problem I tried to update the BIOS and after selecting the model etc I downloaded the file. This extracted the file and ran it only to show a message that the computer wasn't supported.
My friend was allowed to keep the notebook when her firm went bust recently but hence no IT department and no disks...
Can anybody help?
Thanks.
I have a friend whose Toshiba R200 notebook got completely screwed up so we had to re-install XP. For some reason, the install did not recognise the hardware and we have a whole list of yellow question marks in Device Manager including (initially) Ethernet, Multimedia and Video Controller. We also get regular pop-ups stating that a USB device is not recognised. Under Properties the devices say that drivers are not installed and Reinstalling the driver has no effect. It cannot find the driver on the XP disk and cannot find it through Update as the Ethernet controller doesn't work.
The USB problem gives a ?balloon? message saying that ?One of the USB devices attached has malfunctioned?. This flashes up every second or so and when it does it refreshes the Device Manager table so it is impossible to select anything. The unknown device says that it has a driver installed but doesn't need it and cannot be disabled.
Thinking that it must be a hardware problem I tried to update the BIOS and after selecting the model etc I downloaded the file. This extracted the file and ran it only to show a message that the computer wasn't supported.
My friend was allowed to keep the notebook when her firm went bust recently but hence no IT department and no disks...
Can anybody help?
Thanks.