Poor wifi speeds with Google Onhub (Asus)

[Novirius]

According to my Google Wifi app, I get 200 mbps down with the Onhub while wired. However, my wifi speeds show about 70 mbps down using speedtest.net.

Specs:

• Modem: Arris surfboard sb6183
• Router: Google Onhub
• ISP: Comcast (150mbps down)

I have tested on both my phone (Nexus 6P) and my PC (Wifi adapter: NETGEAR A6200). With my phone next to the router, I get 70 mbps. The same is true of my PC. In the past, I was able to reach 150 using the default comcast router. I was also able to reach those speeds with the Onhub after performing a full network reset (Modem and Router), but it usually returns to 70 mbps after a day. I have about 7 devices connected. How can I consistently get the 150 mbps speeds I am occasionally able to see?

 

[Ketchup]

Stop using the other 6 devices. On a serious note, when you reset the hub, it loses all devices, so your phone would be faster at first since it's the only thing connected. It will slow down as other devices reconnect to it. One possible fix would be to not connect everything on the same wifi: do spread them out amongst g, n, and ac depending on what your devices have and what distance they are from the onhub.

 

[corkyg]

Also, your ISP (Comcast) shares your bandwidth with all your neighbors on the same cable link. The more of them that are online results in slower speeds.

 

[Novirius]

I was told that it would decrease with more neighbors but that I should never receive less than 100mbps. Is that true?

As for changing the device settings, I have no clue how I could further optimize their connection. The printer and tablet already use 2.4ghz. The rest are Amazon Firestick, Chromecast, Nexus 6P (2x), and two wifi receivers (One of them AC, one of them N) for PCs.

 

[Ketchup]

That is a lot of wireless devices. Not so much a printer, but I could see things like using Chromecast as taking a lot of bandwidth. Neighbors only matter if they are on the same wireless channel.

Are you seeing slowness or just not seeing the numbers you want? Wireless overhead, distance, other devices, and a few other things can keep you from seeing the numbers boxes advertise.

 

[UsandThem]

I was told that it would decrease with more neighbors but that I should never receive less than 100mbps. Is that true?

As for changing the device settings, I have no clue how I could further optimize their connection. The printer and tablet already use 2.4ghz. The rest are Amazon Firestick, Chromecast, Nexus 6P (2x), and two wifi receivers (One of them AC, one of them N) for PCs.

You need to download a wi-fi analyzer and scan what channels your neighbors use, and what channel gives you the best performance in your place. You can start the app and go from room to room to see how it performs.

There are many free ones to choose from, but I've used this one before. It's pretty straight forward on how it works:

https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en

 

[Novirius]

That is a lot of wireless devices. Not so much a printer, but I could see things like using Chromecast as taking a lot of bandwidth. Neighbors only matter if they are on the same wireless channel.

Are you seeing slowness or just not seeing the numbers you want? Wireless overhead, distance, other devices, and a few other things can keep you from seeing the numbers boxes advertise.

My dad claims to experience hiccups while using Hulu Live (TV streaming service). I get weird hiccups and packet drops while playing games sometimes. Other than those random experiences, I am mostly concerned about not seeing the numbers I want. If we pay for 150 mbps, but only get 70mbps, we may as well pick a cheaper package I feel.

You need to download a wi-fi analyzer and scan what channels your neighbors use, and what channel gives you the best performance in your place. You can start the app and go from room to room to see how it performs.

There are many free ones to choose from, but I've used this one before. It's pretty straight forward on how it works:

https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en

Unfortunately, the google Onhub automatically picks your channel, so I cannot edit that.

 

[Ketchup]

Well, look at it this way. You are paying for an average speed the reaches the modem. And it sounds like you are getting that. Once you go wireless, add devices, and do most of your surfing at peak times (as corkyg alluded to), that number can fluctuate.

I will say this - We have a blu-ray player that I have set up to stream content from my media server and a Roku that plays Netflix, Prime video, and Sling. There are occasional issues when straming content through wifi on these. So I always have them hard-wired to the router. We still have plenty of wireless devices that stram content, and they do well now that these devices are plugged in. Moral of the story - plug in anything you can.

About the neighbors - are these people in other houses or surrounding apartments? If house, are we talking on top of each other?

 

[corkyg]

..About the neighbors - are these people in other houses or surrounding apartments? If house, are we talking on top of each other?

My last house was in a suburban development of 80 homes on a Comcast fiber-optic cable. When a couple of dozen are on line at the same time, bandwidth sharing was noticeable. Am now in an apartment complex of 120+ units, and it is Cox - and bandwidth sharing is not noticeable. Go figure.

 

[Ketchup]

Glad to hear it's not the other way around