Polycom Video Conferencing Internationally

Mr Pickles

Diamond Member
Feb 24, 2006
4,103
1
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Thought I'd throw a line out here...

I'm attempting to connect two video conferencing systems, one in the states here in my office setup and one over in the grand UK via IP. When I start the system up in the UK I get an IP and try to ping it but it can't be reached. When I tracert it I get the following...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

K:\>tracert 90.152.1.242

Tracing route to host90-152-1-242.ipv4.regusnet.com [90.152.1.242]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.2.2.2
2 187 ms 3 ms 4 ms s8-1-0.ar1.tpa1.gblx.net [208.48.239.49]
3 121 ms 122 ms 123 ms ge4-3-10g.ar4.lon3.gblx.net [67.17.104.2]
4 142 ms 143 ms 142 ms 64.215.187.166
5 147 ms 151 ms 152 ms t2c2-ge13-0-0.uk-glo.eu.bt.net [166.49.135.233]

6 138 ms 145 ms 142 ms t2a1-prc2.uk-glo.eu.bt.net [166.49.135.177]
7 150 ms 148 ms 147 ms 166-49-170-30.eu.bt.net [166.49.170.30]
8 149 ms 148 ms 155 ms 62.173.224.17
9 150 ms 150 ms 151 ms 62.173.224.1
10 * * * Request timed out.
11 139 ms 144 ms 143 ms 62.6.103.105
12 *

and it times out until 30. So obviously it makes it over to the UK somewhere but essentially fails. Is there something causing this failure strictly because its international? Are there any restrictions or anything I should know about other then general firewall issues?

Thanks.