Plug-in problems!

[Bluto]

Hello everyone....

I managed to get a kak worm last week and it was caught by my NAV, version 5.0 for Win 98. I couldn't use this version to download the patch to make the necessary repairs. So I went to Symantec's website like a good little user, BUT....when I try to d/l the patch "Fixkakb.exe" located at (http://www.symantec.com/avcenter/venc/data/kak.worm.b.fix.html) I get an error that says "The plugin did not initialize properly".

I also get this same error when I go to Microsoft's website to d/l a patch for Outlook Express/Internet Explorer, older versions v4/5.0 also to address this issue.

I've downloaded many files and have not gotten this error. I may not the most up to date system: Win 98, 128MRAM, plenty of HD space etc, but I have never gotten this error before.

Does anyone have any idea what plugin this might be and how I can get it so I can d/l this patch????

I've looked thru Symantec's website but don't see anything about a special program to download this patch, and while a bit outdated I have not had any other troubles downloading any other files off the webb.

Hope someone can helpout.....thanks!!

bluto

 

[MacaroneePenguin]

There is a couple of things you can try. You can try downloading the fix on another computer and putting it on a disk and trasnfer it into your computer.

What version Internet Explorer do you have? The Plug-in error you have seems to be related to the browser. You can doing a "repair" by going to ADD/REMOVE PROGRAMS (INTERNET EXPLORER) under CONTROL PANEL and clicking on the option repair. Or you can try reinstalling Internet Explorer at least version 5.0 sp2.

 

[Bluto]

MacaroneePenguin....

Thanks for the ideas. Actualyl I downloaded the IE/Outlook patch from work and loaded it. I may have to do teh same with the repair tool as well. It's a good idea, btu I would like to fix whatever is causing this weird plugin problem too. I will try the repair tool idea and see if that helps. Maybe upgrading to a newer version of IE would help too ya think??

Anyway, thanks for the help and ideas....hopefully I can get this fixed!

bluto

 

[Bluto]

Almost forgot.....version 5.5 for IE.