- Jul 13, 2011
- 1,501
- 23
- 81
I'm so confused about this. I've just bought this USB3.0 HDD dock for IDE and SATA hard disks. I have a lot of loose drives so this makes using them easy.
So, anyway, I couldn't get the thing to be noticed by Windows. So I contact the manufacturer and they say that because the device is plug and play it doesn't need drivers and all I have to do is make sure the drive is already plugged into the dock and the USB cable already connected before I turn it on and that only THEN will Windows see the drive. So, I do that and there it is. Fine. I unplug the dock, do the same thing to try it all again, Windows won't see it now. I try another USB port, won't see it there either.
What do I not know about plug and play USB devices that's making this so difficult for me? And why will none of my USB3.0 ports see the device which is clearly compatible?
Thanks
So, anyway, I couldn't get the thing to be noticed by Windows. So I contact the manufacturer and they say that because the device is plug and play it doesn't need drivers and all I have to do is make sure the drive is already plugged into the dock and the USB cable already connected before I turn it on and that only THEN will Windows see the drive. So, I do that and there it is. Fine. I unplug the dock, do the same thing to try it all again, Windows won't see it now. I try another USB port, won't see it there either.
What do I not know about plug and play USB devices that's making this so difficult for me? And why will none of my USB3.0 ports see the device which is clearly compatible?
Thanks
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