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Pls Help - e-mails taking weeks/months to arrive

S

solleyman

Senior member
Hello.

I've had a problem lately at work of external e-mails taking anywhere from several hours to - believe it or not - 7 weeks to arrive. I have contacted my sys admins, but cannot get a response from them....understandable, they are way overworked. I have looked at the headers of the messages that have been delayed and they seem to get stuck at the 1st server of my employer....they (virtually) instantly go from the sender to my employer's 1st server, then sit there for hours or days or weeks, then, at some seemingly arbitrary time, (virtually) instantly arrive in MS Outlook.

Just seems to be a really weird problem....it's not every external e-mail, it's not limited to all the e-mails of a certain sender, etc. Seems to be pretty random in both who and how long. It also shouldn't be flaging any filters, or anything like that. In fact, the massage that took 7 weeks was sent from about .5 mi. away and contained the text "Want to go to lunch today?"

Obviously, I didn't make it.

I'm assuming that this problem can't be fixed by anything that I can do, but I wanted to see if anyone knew of a solution, so I could reference said solution in my correspondance with my sys admins.

Thanks a bunch, in advance.

Solleyman

 
IMHO, I don't there is anything you can do on your end. Its the their mail server causing the delay. All you can do is set the your settings for your e-mail client and hope to recieve.

Have you tried to have them forward you mail to yahoo/hotmail account just to test?


 
Not allowed to FWD work e-mail automatically.

I may not have been clear....e-mails from my brother, for example....sometimes they take seconds, sometimes weeks. I can get an e-mail he sent today before one sent a week ago.

Maybe it is some sort of filter mis-configuration. I think I'll have someone re-send a message that took days and see if it gets stuck again.

Any other ideas?

 
Double check with your Sys Adm (I know, I know... they're overworked)... your problem may be because they have a filter that is scanning your emails. Better believe it. Certain words or pics or whatever found in your emails may cause these filters to hold your email until something (or someone!) looks them over. They are being considered against your misuse of company resources policy (check your HR handbook). Your best bet is to get a Hotmail (or something else) account and use that for your personal emails. I would be VERY careful with the stuff you say through your company's email server - Big Brother may be watching. Oh, by the way, no I'm not paranoid... check it out if you don't believe me 🙂
 
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