PLEASE HELP!!!

[kiehn]

Hello

We have a 1999 Hewitt Packard Pavilion #4533 with Win 98se. For quite some time when we shut the computer completely down if we decided to go back on it within 20 mins., all the power lights would light, but
the screen was blank. If we waited for 30 mins or longer we didn't have
this problem. NOW!!! it's doing it all the time, but we discovered by
accident that if we turn both the power outlet and the CPU power button
on at the same time everything starts up fine. We tried changing the power
outlet, but the problem still occurs.
Does anyone know what's going on???
Is this going to be expensive to fix???
Is this a simple repair??? (I hope)
Thanks, Sue
kiehn@bossig.com

 

[narzy]

when you refer to power outlet are you refering to a power strip or the actuall outlet in your wall?

 

[kiehn]

I'm refering to the power strip. First we had everything plugged
into a surge protector, then the CPU won't turn on at all. So
I changed everything to a power strip, now we're back to having
to turn on the power strip and the CPU power buttons at the same
time. Any ideas or suggestions would be appreciated.
Thanks, Sue

 

[LadyNiniane]

If your CPU box lights are coming on but the monitor is staying dark, you may have a problem with either the monitor not recovering successfully from a suspend state or the video card not telling the monitor to "wake up". We've had problems with that on several monitors - in most cases, it's been the monitor not recovering from energy-saving (suspend) mode properly, usually because it was an older one that didn't fully support suspend.

You might try powering off just the monitor (wait 5-15 seconds), then power it back on manually and see if that does anything for you.

If this resolves it, you probably need to think about getting a newer monitor. (Or else just remind yourself to power the monitor on and off manually)

Lady Niniane