Please Help w/ Canon S500

Stewby

Member
Nov 11, 2004
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I recently bought a Canon Powershot S500. I have pictures on it that I want to download. WinXP recognizes that I've got the camera connected but it says that "The file 'usbscan.sys' on Windows XP Professional Service Pack 2 CD is needed." I don't have the SP2 CD, I updated to SP2 from microsoft.com. I only have the WinXP CD (the file is not on this CD). I have installed the camera software supplied by Canon.

Can somebody please help me? I think I'm having the same problem with my usb printer.
 

Stewby

Member
Nov 11, 2004
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Or I could use the camera as intended.

I had a CF card reader but gave it to my parents...
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
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I had a CF card reader but gave it to my parents...
OK - get another one - the only run around $20 or so. Connecting the camera to the computer is slow and prone to errors.

However, if you must have it - download the file per this:

usbscan.sys