Please help :( my new computer is unbootable

Mar 1, 2001
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I just built a new computer, everything setup but when I try to run it, it won't work. After detected everything, then it start to run my hard drive, but after done a first screen of win2k, then it stucks and I got this message
" A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these step
.......

Technical information:

**** Stop:0x0000007B ( 0xF9D57640, 0xC0000034, 0x00000000, 0x00000000

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I thought the hard drive got a problem, but no, it works good in another computer
I also thought the main board could caught the problem, but no, I changed my mother board 3 times, and still got the same message error like that, please anyone could give me any suggestion ?
Any comments will be appreciated
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I use AMD 1.2GB, 256 MB DDrRam, motherboard Azza 366X-AS VIA KT266
 

heffe734

Platinum Member
Mar 8, 2001
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ummm...what kind of a HSF do you have? Maybe it shut down because your temps were too high.
 
Mar 1, 2001
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the Heat sink is new and I see that the sticker on it, it said "AMD Cooler"...don't know but when I tried to hook up the heat sink and the processor, I accidently rip off the " pink glue" under the heat sink and that glue supposes to use to stick the processor an the heat sink together. So is it the one make the processor too hot because both processor and the cooller don't touch each others
 

ScrapSilicon

Lifer
Apr 14, 2001
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<< the Heat sink is new and I see that the sticker on it, it said "AMD Cooler"...don't know but when I tried to hook up the heat sink and the processor, I accidently rip off the " pink glue" under the heat sink and that glue supposes to use to stick the processor an the heat sink together. So is it the one make the processor too hot because both processor and the cooller don't touch each others >>

The "pink glue" is a one time use ThermalInterfaceMaterial (TIM) ...you "rip off" the "pink glue"...?!!!! ...You need to clean both surfaces and reapply some real thermal paste as you are definitively trying to kill a processor. Go Here to learn how to apply thermal paste.
 
Mar 1, 2001
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thank you, I hope I didn't kill my processor, but I dont know where I could get that glue, anyway, I just go to some stores and pick up one
 

Buz2b

Diamond Member
Jun 2, 2001
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If all else fails go to Radio Shack. Ask them for some Thermal Interface paste for your CPU; this is NOT GLUE. Just use a small amount, as in the instructions posted above. Good luck, you might need it.

Don't shoot me guys, RS paste is better than the nothing he was using!! Especially after

<< I dont know where I could get that glue >>

Scary!