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Please help, merchant account

trance247

Senior member
My firend have been processing credit card from UKRAINE, for the client who buys stuff from him on monthly basis. Friend owns a b&m store. Credit card is legit, he has scan of it on file as well scan of the passport owner and he talks to him on daily basis. Everything was going fine for months, but this past few days have been a nightmare. He gets call from service saying that his account is suspected of money laundering and they request all communication records and buyer's info, while his account is frozen along with all the money he had there not just latest charge. He sends them all info, card prints and etc. Today they tell him he is of high fraud liability (he has been in business for more than a year, not a single problem) and they are closing his account and freezing the funds for 6 months. PayPal dejavu? He offered to give buyer full refund, but they will not budge. Anybody had any ideas?


P.S. This is definetly not a fraud on buyer's side, card is issued by the bank in which he is an account holder with very good standing and income source can be verifed as well.
 
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