Please check: Roxio/Adaptec's ECDC CD/DVD no longer offering updates?

[computer]

Has anyone noticed you can't update Roxio/Adaptec's ECDC CD/DVD
burning versions right now? They have a update area within the
program, and on two totally different PC's and platforms, a
half hour can go by and the program is still stuck on 0% and
zero in the progress indicator bar for the download! Can
anyone please try and update their version and if there are
updates available, see what happens when you try and
download/install them? What I'm using is ECDC CD/DVD 6.

I put an NEC 3550A DVD burner on a customer's PC, and
apparently Roxio won't support it without the updates. I was
more than shocked to see not a SINGLE NEC drive under the
support area for their software! But looking at reviews for the
drive, the drive DOES work with it, but needs updates.
Thanks.

 

[computer]

^

 

[IlllI]

i think i read where Roxio/Adaptec is getting of the burning business and switching over to download music content of something. you might want to try nero instead if you want regular updates

 

[MrChad]

Have you tried downloading the update from the Roxio website?

 

[computer]

Originally posted by: skunkbuster
i think i read where Roxio/Adaptec is getting of the burning business and switching over to download music content of something. you might want to try nero instead if you want regular updates

I hate Nero. It's far more complicated, not nearly as easy to use as Adaptec. If Roxio is switching, that still doesn't explain whey they say there are updates available and show you the updates, but you can't d'load them.

I posted this at the Roxio website, their own forum....(you know, the place where you are FORCED to go because the Roxio a-holes HAVE NO support), and there are numerous posts on this issue, but no answers!!

 

[computer]

Originally posted by: MrChad
Have you tried downloading the update from the Roxio website?

Sure that's the first thing I tried. But that's just a basic generic update only 6.6mb in size, which is not ALL of the updates which the program is telling me there are over 16mb of patches I need to download.

 

[Conky]

I used to hate Nero too but now it's all I use. Roxio is too much hassle.

Surprised to see a system builder use an NEC drive too but I guess you need them coming back. Give a customer a Plextor and you will never hear from them again, lol.

:beer:

P.S. A good system builder keeps a nice file of patches/updates for ALL software he works with regularly burned to a disk. It saves a lot of time.

 

[computer]

Originally posted by: Crazyfool
I used to hate Nero too but now it's all I use. Roxio is too much hassle.

Surprised to see a system builder use an NEC drive too but I guess you need them coming back. Give a customer a Plextor and you will never hear from them again, lol.

:beer:

P.S. A good system builder keeps a nice file of patches/updates for ALL software he works with regularly burned to a disk. It saves a lot of time.

We talked about a Plextor, but he wanted to keep the price down since he shelled out so much for the CPU and video card. The NEC (ND-3550A) had nothing but glowing reviews from users so it seems like a good drive.

You can't keep proprietary patches "on hand". You should know that all patches are not going to be same for every system, unless systems are identical. I keep all M$ updates on an external HD and CD, that is OS security patches, but NOT the patches that are machine/hardware specific since they of course are proprietary for that specific machine. For example, you of course are not going to put an AMD X2 CPU update on an Intel system, or single-core AMD system. Nor would you put a specific model "Marvel Gigabit LAN" update from the M$ update site on a PC with an Intel LAN chip. Furthermore, these patches can't even be saved, they are installed on the fly.

The same is true with Roxio update patches. These cannot be d'loaded separately, or even saved, because they are also installed directly on the fly, plus some are drive-specific. These patches are d'loaded FROM WITHIN ECDC's interface--hence the reason for having to d'load them each time. Again, I'm not talking about their basic generic update that CAN be d'loaded from their site (which I have, and saved), that is not ALL of the updates, and is only about a third the size of ALL the updates needed.