The shipping company was NVC Logistics, if that means anything. But they hand it off to a local company that makes the delivery. No telling who actually broke it. The box itself was perfectly fine, the foam inside though was cracked and broken. When he opened the truck, it was laying horizontally on a wood pallet, but not secured to it in any way.
I don't care, F them, I told them I want a refund rather than have them get my money. So I went to HH Gregg and got the same TV for 800 instead of 740.
I'm running the break in DVD now, and have enjoyed the TV so far, although I am having trouble settling on a display setting. I'm no expert on TV's, so I used some settings I found in an avs forum thread for this TV. It definitely looks like a movie theater, but the images don't "pop" like they do on my old roommate's LCD. But there are so many settings to adjust that I hesitate to blame it on the TV. You have Standard, Cinema, Vivid, Custom, etc. plus all of color/tint/brightness/etc. for each of those, PLUS all of the Service Menu settings. It's kind of overwhelming.
The guy at HH Gregg tried to sell me on the G25 for $1,000. I'm not sure if that one's picture is $200 better.