- Apr 11, 2002
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I have a friend who bought an HP a couple of years ago (Celeron 366). He said that the machine comes up with the message "Operating system not found." After determining that his hard drive was dead (the bios said that no hard drive was present, and when I put in a maxtor from a working system, it "saw" the drive on bootup), I was going to install a maxtor drive in his system.
Although in the boot sequence the machine "sees" the drive, it comes up with an error message of "Invalid fixed disk." I am assuming that the HP is looking for the "tatoo" on the original hard drive and cannot find it.
So, the question is, can I buy a new drive, format it using the HP recovery disks, and have the machine work? Or should I just tell them that it is DOA and that they should buy one of those cheap Dells we have posted up in the Hot Deals forum?
NO I am not going to build a new pc for them...altho I could, I am NOT going to be tech support for anybody (read enuf horror stories here to discourage THAT).
Finally, if anyone thinks I am missing something in the diagnostics please help.
Thanks.
Although in the boot sequence the machine "sees" the drive, it comes up with an error message of "Invalid fixed disk." I am assuming that the HP is looking for the "tatoo" on the original hard drive and cannot find it.
So, the question is, can I buy a new drive, format it using the HP recovery disks, and have the machine work? Or should I just tell them that it is DOA and that they should buy one of those cheap Dells we have posted up in the Hot Deals forum?
NO I am not going to build a new pc for them...altho I could, I am NOT going to be tech support for anybody (read enuf horror stories here to discourage THAT).
Finally, if anyone thinks I am missing something in the diagnostics please help.
Thanks.