Philips Pronto TS1000 Remote $84.62 + ~$10 shipping (refurb)

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lukatmyshu

Senior member
Aug 22, 2001
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Has anyone tried contacting philips regarding their order status? When I called the numbers listed on the website they insisted first that Philips did not direct sell Prontos to customers. After continually repeating that this appeared to be a one-time deal since it was a manufacturer refurbished model, they sent me from department to department searching for my order status. A lot of these guys had no idea that pusa-store.com was a philips front (or so I am hoping ... anyone do a whois on this?) Anyways maybe I'm just frustrated but I would be really grateful if anyone who had better luck tracking down a number where we can talk to someone who KNOWS what is going on would be great.
 

MemnochtheDevil

Senior member
Aug 19, 2001
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Has any one here recieved their order yet? If so when did you order? I'm really sick of sites that provide no tracking #s or maybe just an email to let you know your order has shipped.
 

kenkhanh

Member
Dec 22, 1999
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Originally posted by: MemnochtheDevil
Has any one here recieved their order yet? If so when did you order? I'm really sick of sites that provide no tracking #s or maybe just an email to let you know your order has shipped.
I ordered mine on 2/13 and got them yesterday and today. Ordered two at the same time and they were shipped separately. Unfortunately, I did not receive any TS2000 models. The screens on mine are scratchless. But there were scratches on the bottom of the remote. The remotes were "OK" packaged, though. Not as something I have expected from Philips. I've bought refurbished electronic products before but they're usually packaged like a brand new product, just in plain colored box.
 
May 3, 2001
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Got mine Tuesday. Has the same "Renewed by Philips" sticker on the back. I aslo got the 1000, manual and cable. No batteries even though the manual refers to the batteries "included with Pronto".

Can't wait to get it programmed.
 

lukatmyshu

Senior member
Aug 22, 2001
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Mine is coming in today ... I can't wait. Who would have thought that I would be this excited about a remote control.
 

MemnochtheDevil

Senior member
Aug 19, 2001
521
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Originally posted by: DrivinWhileBlind
Got mine Tuesday. Has the same "Renewed by Philips" sticker on the back. I aslo got the 1000, manual and cable. No batteries even though the manual refers to the batteries "included with Pronto".

Can't wait to get it programmed.

Same here, still working on the config.