It used to be this way up here, but not anymore. Doctors in my area were hourly paid government employees, so they generally did a good job and they would talk on the phone as part of their job. They get paid for the time, so why not. Eventually some genius thought doctors should not be paid hourly but by the number of patients they see. Anything involving telephones immediately stopped because suddenly that was the doctor's own time; they did not get paid for it. Instead of phoning with lab results, they say you need to come in to get the lab results. In the past, they would even refill prescriptions based on phone calls. They could look at your file then fax a new prescription to whatever pharmacy. Now I need to go in every time because government retards (or insurance retards if you're in the US) say doctors should not get paid for phone calls or faxes, and I need to go really god damn often because idiots like TheVrolok only give out 90 pills at a time. If you try calling a doctor, you will not get through. Since it's free time, they don't do that unless there's nothing left to do, no patients to see. As a result, pharmacists just give up. Generic versions of my medications exist but pharmacies don't seem to stock them since doctors avoid phone calls like the plague.