pcAnywhere fast on one machine, VERY slow on another

[Felecha]

At work in New Hampshire we have a machine that uses pcAnywhere to connect to a machine down in New Jersey. Both are identical Dell Dimension 8300, 256 RAM, XP SP2. For a long time we ran pcA 10.5 on both. We recently upgraded to 11.0 on both and it ran considerably faster. Very nice. Then the company decided to go to 11.5, and we upgraded both and right away the speed seemed to just drop like a rock. It's so frustrating. I have often clicked from the remote at my desktop and waited 2 minutes for the screen in NJ to finish refreshing. I also have had 11.0 at home ( a custom box, Athlon TBird 900 ABIT KT7) which similarly ran fine when the NJ box was 11.0 and was surprised to see that it still ran fine after the NJ went to 11.5. So I decided, why not back off to 11.0 at work, too. Well, that did nothing to improve the connection at work.

So I have one Host in NJ running 11.5, and two Remotes in NH, both 11.0. The one at work is unbearably slow, the one at home is fine. Both were fine before going to 11.5 in NJ.

I have looked all over for any configuration settings that could make such a difference. No exaggeration, the speed difference is like a factor of 10.

I'm stumped. I would love to go back to 11.0 in NJ, but there is no one there to do the rollback now.

Any ideas?

 

[Felecha]

Doh . . .

It's a dialup connection. Sorry to leave out that piece

 

[warcrow]

EVery single PCA application you are running should be the exact same verison. Why not roll back all of them 10.5? Can you find someone to go to the remote location?

 

[Felecha]

is that a known issue, having all versions identical?

I first did 11.5 on the work machine, and for maybe 3 or 4 days it had 11.5 and NJ had 11.0. No problem untile we went to 11.5 in NJ. One of our guys was down there and did it then.

As far as I can tell, logic would say that it's the 11.5 in NJ that has some problem.

But then, I am connected from home right now, 11.0 here and 11.5 there and it's just fine.

I've exported the Registry for pca from here and want to compare with the reg at work.

 

[Felecha]

Well, isn't that interesting. I realized this morning that one difference between my office pcA and my home pcA is that they were installed from different CD's. Identical labels, but . . .

So I uninstalled from the work machine and installed from the CD that is loaded at home, and PRESTO! it works fine again.

I have no idea what that can mean, but I'm glad to be able to work again