OMG, never EVER buy from hardcorecooling.com, if you're thinking about it. I dunno if it's just me, but I had SOOOOOOOOOOOOOO many problems with them, it's crazy. First off, when I ordered it, the RAM cost $98 per stick + shipping = ~ $203. It said everything was alright: RAM = in stock, etc. After getting no package from them after 2 weeks, I sent them an email, and they replied saying something like, "We dunno if you received this email before but here it is again. WinBond has raised the price on their CH5 RAM, and due to how much they raised it, we are forced to go no lower than $119 per stick of RAM. We understand if you wish to cancel your order and we will refund it. Otherwise, please state that you will pay the price difference". Well, pissed as I was, since the RAM WAS IN STOCK AND COST$98 WHEN I ORDERED IT, I bargained with em, but all I got was free 2-day shipping. However, instead of charging me $37, they charged $43!!!! So, they shipped it, and it came, nicely packaged and all... only problem was the presence of heat-spreaders. When I ordered, I chose no heat-spreaders, since you had to pay extra back them for them. There was nothing indicating that it was CH5 chips, either, just WinBond PC3500 with CAS 2.0. Since they had another model, a cheaper/worse one, of WinBond PC3500, I was worried (they had no BH5 back then). I sent them an email explaining this, but they replied assuring me that it was the proper RAM. A couple weeks later, after finishing my comp and testing the RAM, I sent another email, explaining in more more technical terms why I still think this is the wrong RAM. Well, guess what they replied??? "If you received the RAM with heat-spreaders and 'WinBond PC3500 CAS 2' stickers, you received the wrong RAM". They gave me an RMA # to put on the box for returning, and I shipped it back. I received free 2-day shipping again, and received CH5 RAM. Now, it turns out that the CH5 RAM isn't at all as good as they made it out to be.... GRRRRRRRRRRRRRR..... I dunno if that's just a rare experience, but I personally hate harcorecooling.
However, they support replies are fast, about 1 day. Also, at least they gave me free 2-day shipping.
Now, I sent them another angry email, saying I either want a refund or exchange for BH5 RAM (which costs a bit more). I said I don't want the heat-spreaders for the BH5 RAM (which are free), though, and mentioned that they charged me an extra $6 before, when they changed the CH5 price. Hopefully, they'll agree to this, considering I just read hteir return policy, and it says that they charge like 11% if you are returning RAM. Is this a good idea, or should I bargain with em, get a low or no interest refund, and buy RAM from a different company? WinBond BH5 should at least work better with 875P boards, or so they say...