• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

PC won't detect External Blu-ray Drive

K

kt7000

Junior Member
I just purchased an External LG BE14NU40 USB 3.0 Blu-ray Drive from ebay for my HP p6813w (links for each product are below). After hooking it up it says in the lower right icon that it cannot detect the device. The drive works perfectly with the blue light flashing and all but cannot get my PC to detect it no matter what USB port I plug it into. Any idea's?

http://m.lg.com/us/data-storage/lg-BE14NU40

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02870583
 
kt7000 said:
I just purchased an External LG BE14NU40 USB 3.0 Blu-ray Drive from ebay for my HP p6813w (links for each product are below). After hooking it up it says in the lower right icon that it cannot detect the device. The drive works perfectly with the blue light flashing and all but cannot get my PC to detect it no matter what USB port I plug it into. Any idea's?

http://m.lg.com/us/data-storage/lg-BE14NU40

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02870583
Click to expand...

You ARE logged in as a administrator or your account has admin rights yes?
If not then it will not show up.
 
I just plugged an external LG DVD drive into a WIN7 computer without admin rights. Showed up, loaded the driver, and worked fine. It had never been plugged into that computer before.
 
LTC8K6 said:
I just plugged an external LG DVD drive into a WIN7 computer without admin rights. Showed up, loaded the driver, and worked fine. It had never been plugged into that computer before.
Click to expand...

Interesting it worked because many times it will not.

You could go find if there are drivers for it and install them first.
 
Interestng you mention it is usb 3.0 as many times plugging a usb 20 in a 3.0 slot will not work until you plug it into a 2.0 slot.

a PCI-E to USB 3.0 adapter would be in such order then.
 
inachu said:
Interestng you mention it is usb 3.0 as many times plugging a usb 20 in a 3.0 slot will not work until you plug it into a 2.0 slot.

a PCI-E to USB 3.0 adapter would be in such order then.
Click to expand...

If that's the case, then I 'll have to cough up more money for this

Are there any tips/advice on how accurate this method may work?

It's things like this that make me lose my faith in external devices
 
LTC8K6 said:
Can you try a different usb cable, or try a different computer?
Click to expand...

I currently only have one computer right now, and as for a different USB cable, the port on the Blu-ray drive to plug the cable in is exclusive to the one it came with
 
I'm going to try the PCI-E USB 3.0 adapter if I can find one at a decent low price. I'm pretty sure that's what it is & not a power problem as the Drive makes sounds when running w/ the light flashing.

If this doesn't work I guess I will have to return it.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top