My friends PC was not turning off, when choosing ?shutdown? in Windows XP it would just restart. It was also slow in booting up so I reformatted the hard drive which made things go much faster, when I left everything seemed normal and fine. He just called me and told me now the PC shuts itself off every so often, it happened 3 times today. It doesn't happen when he's using it, he leaves it on and when he comes back a while later it's turned off. So this is sort of the opposite of what was happening before. He does have an external hard drive connected which he says was turned off; I bring that up because I?m grasping at straws as to why this would be happening.
Does this have to be caused by a hardware problem or is it possible that it's a software problem?
Does this have to be caused by a hardware problem or is it possible that it's a software problem?