PC freezes during startup

Yeezz

Junior Member
Aug 3, 2013
12
0
0
Some days ago I made a topic concerning a problem I had with my PC, due to it freezing during start up.

Link to the topic http://www.reddit.com/r/techsupport/comments/1jafma/pc_freezes_during_startup/

Basically what happened was my PC couldn't get pass the windows 8 loading screen, even though I tried adjusting almost everything, to see change.
Two days later, with no luck getting pass the loading screen. Then I went to visit my brother and when I came back home my PC booted normally, even though I didn't made any further changes, that I didn't already had tried to boot with.

I went to check the event log to see what had caused this problem, and there was nothing. I thought the problem was solved.

The next day I tried to boot my PC again, and same thing happened, it freezes. So I went down to get my breakfast etc. and when I came back up and booted my PC it started up just normally.

Now today, I haven't had my PC get pass the windows 8 loading screen. And I’m getting a bit tired for this waiting time for it to suddenly boot up normally, or w/e is causing it, which I’m not entirely sure of yet.

Just as a clarification I don't get BSOD or any type of error, it just freezes every time I boot my PC. Anyone have a clue what could cause this problem, or anyone could verify that this problem might be connected to the motherboard, being dysfunctional- or any other hardware? I've tried switching out my hard drive and tried with to reinstall windows 8 on my old SSD but just back to the same freeze.

I would greatly appreciate any help I could get.

Thanks in advance.

PC Specs

*Intel(R) Core i5 2.8GHz, not OC.

*Corsair 8,00 GB Dual-Channel DDR3 1333MHz.

*Cooler Master Hyper 412S CPU cooler.

*GA-P55-USB3

*Intel 180GB SSD 335.

*Sapphire Radeon HD 7850

*Corsair TX750M
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Is there anything external to the computer that you might be plugging in/not plugging in, from time to time (headphones, mouse, USB drive, etc)?

Do you have any trouble getting into safe mode?

Is this a machine you built yourself?

Is there anything in the configuration (hardware or software) you may have changed around the time the problem started?
 

Yeezz

Junior Member
Aug 3, 2013
12
0
0
Is there anything external to the computer that you might be plugging in/not plugging in, from time to time (headphones, mouse, USB drive, etc)?

Do you have any trouble getting into safe mode?

Is this a machine you built yourself?

Is there anything in the configuration (hardware or software) you may have changed around the time the problem started?

I've unplugged headphones and all USB devices, except keyboard.

And I bought the PC, from good friend who costume built it, some parts like the motherboard is around 1-2 years old. Else I've bought PSU and GPU some months back but didn't experience anything difficulties with my PC like freezing now fx.

It just suddenly happened which is why I'm so confused.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
I've unplugged headphones and all USB devices, except keyboard.

And I bought the PC, from good friend who costume built it, some parts like the motherboard is around 1-2 years old. Else I've bought PSU and GPU some months back but didn't experience anything difficulties with my PC like freezing now fx.

It just suddenly happened which is why I'm so confused.

How about safe mode?
 

Bubbaleone

Golden Member
Nov 20, 2011
1,803
4
76
In addition to the above suggestions (if you can get Windows to boot to the desktop) make sure that you have the latest Intel® Chipset Installation software and Intel® RST software (install the chipset software first). Also, if you don't already have the Toolbox installed here's the link for the latest version of the Intel® Solid-State Drive Toolbox and here's the link for the Toolbox Installation Guide. Use the Toolbox to check which firmware revision the SSD is using and update it if a newer firmware is available. Use the other tools to check the SSD's health and to perform any maintenance.

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Yeezz

Junior Member
Aug 3, 2013
12
0
0
In addition to the above suggestions (if you can get Windows to boot to the desktop) make sure that you have the latest Intel® Chipset Installation software and Intel® RST software (install the chipset software first). Also, if you don't already have the Toolbox installed here's the link for the latest version of the Intel® Solid-State Drive Toolbox and here's the link for the Toolbox Installation Guide. Use the Toolbox to check which firmware revision the SSD is using and update it if a newer firmware is available. Use the other tools to check the SSD's health and to perform any maintenance.

.

I can't make it to the desktop unfortunatly.
 

Yeezz

Junior Member
Aug 3, 2013
12
0
0
How about safe mode?

Haven't had any luck with going through with safe mode so far.


Will I be able to check for errors on my SSD if I plug my SSD into a other PC and look for errors. But then again if I can boot my other PC from my OS on the SSD, then the errors wouldn't be a problem? Correct me if I'm wrong.
 
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Bubbaleone

Golden Member
Nov 20, 2011
1,803
4
76
Haven't had any luck with going through with safe mode so far.



Will I be able to check for errors on my SSD if I plug my SSD into a other PC and look for errors. But then again if I can boot my other PC from my OS on the SSD, then the errors wouldn't be a problem? Correct me if I'm wrong.

Before assuming there's a problem with the SSD itself, I think you should consider that this may well be a Windows 8 problem (quite possibly a corrupt BCD store). Before going any further with the SSD I'd suggest accessing the Windows 8 recovery environment and attempt to repair your Windows installation first.

Boot your Windows 8 DVD, enter your language and other preferences, then click Next which opens the "Install now" screen. On the lower-left corner of this screen click "Repair your computer" which opens the "Troubleshoot" screen. At the bottom of this screen click "Advanced options" which opens the Advanced options screen. On this screen click "Automatic Repair" and the let it run to completion.

Note that this procedure may take awhile to complete, and may also restart your PC one or more times during the procedure, so just be patient and don't interrupt anything until it's finished. If the repair is successful, Windows 8 will again boot normally.

If you get the message that Windows can't be repaired, then it's time to move the SSD to a working computer and see if your data is visible.

.
 

Yeezz

Junior Member
Aug 3, 2013
12
0
0
Before assuming there's a problem with the SSD itself, I think you should consider that this may well be a Windows 8 problem (quite possibly a corrupt BCD store). Before going any further with the SSD I'd suggest accessing the Windows 8 recovery environment and attempt to repair your Windows installation first.

Boot your Windows 8 DVD, enter your language and other preferences, then click Next which opens the "Install now" screen. On the lower-left corner of this screen click "Repair your computer" which opens the "Troubleshoot" screen. At the bottom of this screen click "Advanced options" which opens the Advanced options screen. On this screen click "Automatic Repair" and the let it run to completion.

Note that this procedure may take awhile to complete, and may also restart your PC one or more times during the procedure, so just be patient and don't interrupt anything until it's finished. If the repair is successful, Windows 8 will again boot normally.

If you get the message that Windows can't be repaired, then it's time to move the SSD to a working computer and see if your data is visible.

.

Just tried for the 3rd time to boot with the windows 8 CD, and it got pass the loading screen, will make an edit once I get further, thanks for the help so far, really appreciate it! :)

EDIT 1: I got the information that automatic repair couldn't repair my PC. Will try to see if my data on the SSD is available on another PC, in some hours, I need to get some rest now.
 
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Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Just tried for the 3rd time to boot with the windows 8 CD, and it got pass the loading screen, will make an edit once I get further, thanks for the help so far, really appreciate it! :)

EDIT 1: I got the information that automatic repair couldn't repair my PC. Will try to see if my data on the SSD is available on another PC, in some hours, I need to get some rest now.

Have you tried booting with boot logging? Would be interesting to see if there is one driver it is constantly failing on.
 

denis280

Diamond Member
Jan 16, 2011
3,434
9
81
Have you tried booting with boot logging? Would be interesting to see if there is one driver it is constantly failing on.
Agree! if you can get to boot screen and not loading. drivers issue are the cause most of the time.
 

Yeezz

Junior Member
Aug 3, 2013
12
0
0
Have you tried booting with boot logging? Would be interesting to see if there is one driver it is constantly failing on.

So far I can't get passed loading screen when Im trying to boot with the windows 8 CD.

Will come with an edit once I've gotten further..
 
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Ketchup

Elite Member
Sep 1, 2002
14,559
248
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So far I can't get passed loading screen when Im trying to boot with the windows 8 CD.

Will come with an edit once I've gotten further..

Boot logging is for showing what drivers/apps are being run when booting the os. It should be available when pressing F8 when Windows begins to load. It is not available from the Windows DVD.
 

Yeezz

Junior Member
Aug 3, 2013
12
0
0
Boot logging is for showing what drivers/apps are being run when booting the os. It should be available when pressing F8 when Windows begins to load. It is not available from the Windows DVD.

It is available on the windows 8 CD, but the problem is I still gotta go through the loading screen. But will come with an reply/edit once I've mysteriously gotten through it. Since it some times allows me to get through it, no clue why.

EDIT1: so far still getting stuck.. sigh.
 
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Yeezz

Junior Member
Aug 3, 2013
12
0
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Just tried using my old SSD, which is nothing wrong with, only replaced it due to it being a bit slow behind others and lack of space..

But yeah, I've tried to boot from the windows 8 CD with only the old SSD plugged in, and it still freezes the same place, everytime.

FYI, I've haven't been able to get my PC past the loading screen for 2 days, and the problem have lasted for about 1 week give or take And still, not really sure what the problem, tho it seems it isn't my HDD/SSD.
 

Bubbaleone

Golden Member
Nov 20, 2011
1,803
4
76
I'm assuming that even though the computer freezes at the loading Windows screen you're still able to access the BIOS. You can try two things; go into BIOS setup and then press whichever key loads the default settings and then test, or clear the CMOS by either setting the jumper on the clear CMOS pins on the mobo, or simply remove the CMOS battery for 3 minutes and then test.

.
 

Yeezz

Junior Member
Aug 3, 2013
12
0
0
I'm assuming that even though the computer freezes at the loading Windows screen you're still able to access the BIOS. You can try two things; go into BIOS setup and then press whichever key loads the default settings and then test, or clear the CMOS by either setting the jumper on the clear CMOS pins on the mobo, or simply remove the CMOS battery for 3 minutes and then test.

.

Thought about clearing the CMOS, but didn't have the jumper so didn't go further with it. Will try removing the CMOs battery, will post later.
 

Yeezz

Junior Member
Aug 3, 2013
12
0
0
Took the CMOS battery out for around 3mins, after that I boot the PC normally and it froze again.. :/
 

Bubbaleone

Golden Member
Nov 20, 2011
1,803
4
76
Took the CMOS battery out for around 3mins, after that I boot the PC normally and it froze again.. :/

Download the Knoppix Live CD/DVD, burn it, then see if it will boot to the Knoppix desktop (this isn't an installation}. If it does then you'll know that this isn't neccessarily a hardware problem, but more likely a Windows problem. If Knoppix will boot to the desktop, download and burn the Memtest86+ pre-built bootable ISO, then run it to check if you've got a bad memory module. Post back with the results and we'll go from there.

.
 

Yeezz

Junior Member
Aug 3, 2013
12
0
0
Download the Knoppix Live CD/DVD, burn it, then see if it will boot to the Knoppix desktop (this isn't an installation}. If it does then you'll know that this isn't neccessarily a hardware problem, but more likely a Windows problem. If Knoppix will boot to the desktop, download and burn the Memtest86+ pre-built bootable ISO, then run it to check if you've got a bad memory module. Post back with the results and we'll go from there.

.

Aight will try that, will post later in around 8-10 hours from now. Thanks a lot for the help so far.