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PC freezes at mobo splash screen

S

Spamdini

Senior member
so i have a pc that i gave to my family when i got myself a new one. the motehrbaord is a MSI k8n neo2 platinum with an athlon 64 3500+ 2 gigs of ram and an x800xt.

when i try to start it up the platinum splash screen appears and then just stays there...forever. so what i tried to do was reset or clear the cmos by taking out the battery. i unplugged everything, turned off the psu from the back of the machine opened it up and took the battery out for about 10 mins AND took out 1 of the 1gb sticks of ram in slot 3. put everything back, it now only has 1 gb of ram left, same thing. did i clear the cmos wrong. i know there is a jumper way but i couldnt find or didnt really know (aside from 3 pins with a jumper on the 1st 2 pins) what to look for. could i get better instructions from someone or any other ideas?

thanks in advance.
 
The jumper labeled CMOS, remove the battery (according to the manual, although I never do) and move the jumper to pins 2-3 for a bit (5 seconds has always worked for me).

Throw everything back together and you should have the default BIOS parameters.
 
Hey Spam,
Also leave the jump on and battery out for twenty minutes, if this still happens try booting into safe mod (repeatedly hitting F8 while booting) there is probably a program causing this to happen. Find it then remove it, you should be good from there. Need more post back,
Cheers! :beer:
 
thanks guys, so i did what i said i did and it still didnt boot right? then later that day my sister turns it on and it works and hasnt had the problem since.

also the problem was that i was unable to find the jumper. i tried to find pics of the mobo where it would tell me in the manual or something but couldnt, maybe i missed it or something.
 
You found it according to your first post, the "(aside from 3 pins with a jumper on the 1st 2 pins)", what you do is pull that jumper out and move it to cover the 2-3 pins for a little while to let the current in the board discharge. I also have that weird problem where I do every possible fix I know on a computer, then my sister just turns it on and boom, perfectly fine 😛
 
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