PC freezes at mobo splash screen

[Spamdini]

so i have a pc that i gave to my family when i got myself a new one. the motehrbaord is a MSI k8n neo2 platinum with an athlon 64 3500+ 2 gigs of ram and an x800xt.

when i try to start it up the platinum splash screen appears and then just stays there...forever. so what i tried to do was reset or clear the cmos by taking out the battery. i unplugged everything, turned off the psu from the back of the machine opened it up and took the battery out for about 10 mins AND took out 1 of the 1gb sticks of ram in slot 3. put everything back, it now only has 1 gb of ram left, same thing. did i clear the cmos wrong. i know there is a jumper way but i couldnt find or didnt really know (aside from 3 pins with a jumper on the 1st 2 pins) what to look for. could i get better instructions from someone or any other ideas?

thanks in advance.

 

[alaricljs]

The jumper labeled CMOS, remove the battery (according to the manual, although I never do) and move the jumper to pins 2-3 for a bit (5 seconds has always worked for me).

Throw everything back together and you should have the default BIOS parameters.

 

[jaggerwild]

Hey Spam,
Also leave the jump on and battery out for twenty minutes, if this still happens try booting into safe mod (repeatedly hitting F8 while booting) there is probably a program causing this to happen. Find it then remove it, you should be good from there. Need more post back,
Cheers! :beer:

 

[Spamdini]

thanks guys, so i did what i said i did and it still didnt boot right? then later that day my sister turns it on and it works and hasnt had the problem since.

also the problem was that i was unable to find the jumper. i tried to find pics of the mobo where it would tell me in the manual or something but couldnt, maybe i missed it or something.

 

[krnmastersgt]

You found it according to your first post, the "(aside from 3 pins with a jumper on the 1st 2 pins)", what you do is pull that jumper out and move it to cover the 2-3 pins for a little while to let the current in the board discharge. I also have that weird problem where I do every possible fix I know on a computer, then my sister just turns it on and boom, perfectly fine