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PC crashes on desktop after a little use

B

bball1523

Senior member
I have a win 8.1 Pro desktop pc that has been having issues crashing and having weird display problems that are unrelated to the monitor.

It started on tuesday night when I was watching a college basketball game streamed from NCAA's official website. Towards the end of the game the computer froze and from there I was having difficulty booting to the desktop. I eventually have been able to boot to the desktop after doing some things (not sure what really fixed the bootup issue, but I did air dust and cleaned some dust out of the inside of tbe tower and tried to have windows do some repairs or something).

Now I've been having crashes and weird display issues. For example, the screen randomly turns black and only the blue taskbar on the bottom is visible and at times it has crashed to a BSOD where is said video_tdr_failure (nvlddmkm.sys). Then it restarts the computer.

I never had this issue before watching the basketball game stream a couple days ago.

Does anyone know what the issue is and how to resolve it? Could it be that my videocard is faulty?
 
Video card could be overheating, could be a bad driver, might be a bad version of flash (if that's what your video was playing in.)

Might want to upgrade those, and use a program such as GPU-Z to make sure the card isn't overheating when being used.
 
Please provide your complete system specs. Is the video card its original card, or is it an upgrade from something else?
 
If it was still 1997 today I would say invest in a good firewall.
Back in 1997 weird crashes were because of the ping of death tool to crash remote computers.

In your case I would ask were you just watching the video streaming or were you also multitasking?

Agree with the other posters: Need more info.
 
Onus said:
Please provide your complete system specs. Is the video card its original card, or is it an upgrade from something else?
Click to expand...

What specs do you want? I have system specs in my signature. I was using Chrome browser. This wasn't original videocard. My PC is a custom built PC. I don't know or think the mobo has an onboard videocard. I updated to the latest nvidia drivers yesterday and the issue has persisted.

I don't know if I can do a stress test anymore as the pc isn't booting up to the desktop and keeps doing the video_tdr_failure bsod. It did load once to the desktop and gave a messed up screen with the blue taskbar still in place missing the windows logo on the bottom left that is part of a custom windows startbar I added.

Here's a pic of the messed up desktop screen:

https://docs.google.com/file/d/0B-GPwkaCbPgoSm1VamwzRmgxRXc/edit?usp=docslist_api
 
Please write down or take a cellphone shot of the BSOD error code for us please.

Thanks.

WIthout the error code all I could think of would be to revert video driver back to the driver that came on CD with the video card.
 
Thanks for the advice everyone. As for installing old drivers, I had a older driver installed when the issue started. I tried updating the driver and the issue persisted. Should I still try to install an old driver? And if so, should I uninstall any drivers first before installing an old driver?

Will the windows drivers be good for the card? I read somewhere that it could be causing a videocard problem. Someone recommended to uninstall windows videocard driver to help resolve a videocard issue.

daveybrat said:
It's your video card. All the symptoms and blue screen's point towards that.
Click to expand...

Do you think it's hardware related or driver related?
 
Last edited:
I went into safe mode and Uninstaller drivers. Then I went back into safe mode and it showed drivers from 2012. I installed an old nvidia driver that I had on my PC while in safe mode, but the booting problem still persists. While booting the pc was hanging on a black screen.

daveybrat thinks it's the videocard, do you all agree? I may be able to buy the same card off ebay for a low cost.
 
bball1523 said:
I went into safe mode and Uninstaller drivers. Then I went back into safe mode and it showed drivers from 2012. I installed an old nvidia driver that I had on my PC while in safe mode, but the booting problem still persists. While booting the pc was hanging on a black screen.

daveybrat thinks it's the videocard, do you all agree? I may be able to buy the same card off ebay for a low cost.
Click to expand...
I Agree with daveybrat
 
I would suspect video card or power supply. Even though you cleaned out the dust, make sure the fans are spinning on both the power supply and video card. I had a computer that kept crashing because the fan on the power supply would stop working totally after being on for a while. No screeching noise or anything, just totally stop, causing overheating and a crash.
 
It could very well be a problem with the card. It is very strange for a good card to be giving this may display issues.

Second would be a power supply going south. I don't know that I could narrow it down more than that. From your description, the system is going south when the drivers activate the additional features of the card, so it could be a power draw issue, but you would be better off trying the card first IMO.
 
Thanks everyone for your help. The fans are working on both the PSU and video card. I didn't check to see of the osu fan stops after a while though.

I tried doing multiple clean installs of win 8 pro and I've had issues with it after it installs. I don't know if it has completely installed because of the issues. One of the issues that happened last night while trying a clean install is that after it installs it restarts the pc. During the restart it went to the windows loading screen and then it went to a black screen for a bit of time. Afterwards, it went to a blue screen that said "driver_power_state_failure".

Does anyone know what the issue is?
 
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