• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

PC boots to Windows than crashes - dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys error

izt_is

Junior Member
Hey guys need some help here. Can't figure out the problem.

I just got a new 780, and put it in my system. It's less than a week old.

PC Specs:
i7 860 Stock with Xigmatek Cooler (temps never go above 64 degrees Celsius on 100% load)
8gb DDR3 Ram XMP profile available, but running on stock
P55a UD4P motherboard
Samsung 840 Pro 128gb SSD – This is the drive the OS is on and software like browsers and MS Office, no games etc.
4 other WD HDDs, Blu-Ray drive
XFX 800W PSU (Silver)
Gigabyte GTX 780 (temperatures never go above 75 degrees Celsius on 100% load)

Keep getting this error when turn on my computer after it's been off for more than 5 hours:

dxgkrnl.sys dxgkrnl.sys+5d140 fffff880`10040000 fffff880`10134000 0x000f4000 0x51fa153d 1/8/2013 7:58:53 AM
dxgmms1.sys dxgmms1.sys+37f3c fffff880`10134000 fffff880`1017a000 0x00046000 0x5164dc13 10/4/2013 3:27:15 AM
nvlddmkm.sys nvlddmkm.sys+994074 fffff880`0f409000 fffff880`10040000 0x00c37000 0x52676afe 23/10/2013 6:21:50 AM

The computer would just boot to windows then crash and automatically restart.

This would not happen if I shut down my computer for half and hour and turned it on again.

So I have to go into safe mode and clean install the nvidia drivers again and the computer would boot fine to the desktop no problems. HOwever if I turn off the computer for more than (I'm assuming a few hours) the same error would come up again.

When I am in Safe mode, re-installing the drivers, the computer would have no problems and would never crash

At first I thought it might be a hardware issue but I ran Fumark for 30 minutes at the highest settings at 1080p and 3D mark as well. Played Battlefield 4 for over 2 hours. Not a single crash or artifact seen.

My computer is able to be turned on for 3 days on end without any errors.

Any clues guys?

I'm about to do a fresh install of windows now since I'm at my wits end...
 
I'm about to do a fresh install of windows now since I'm at my wits end...

I am stumped. Either the DirectX as ketchup suggested or maybe an older driver for you video. Short of that, format & reload. If that doesn't do it RMA the card.
 
I am stumped. Either the DirectX as ketchup suggested or maybe an older driver for you video. Short of that, format & reload. If that doesn't do it RMA the card.

Tried a clean format with Direct X install. Same thing still happens.

No clue why??!?!?!? Don't know what's preventing the initiation of the drivers or what conflict is there.

Could it really be a hardware error?

I tried an older driver and same thing. I don't want to go any older because if a new driver release, won't the same damn thing happen again? That would mean I can't update my video drivers in the future....
 
don't know if I should RMA. It's a huge hassale and I don't have time to waste. Just worried that it is not a hardware issue and if I RMA the problem might still exist.
 
Try narrowing the problem down a little further. Right now there are two distinct possibilities:

1. The card does not load the drivers correctly when it is not warmed up.

2. There is a totally software based time-related problem.

To eliminate #1, turn the machine on (after it has been off for several hours), enter the BIOS and sit inside the bios for a while to let everything fully warm up. Then try to enter windows. If the problem persists then it is definitely #2.

To further narrow down problem #2 you could enter the BIOS (again after power has been off for several hours) and set the time in the bios to exactly two minutes after the time of your last shutdown. Disconnect your network connection before doing this test.
 
Try narrowing the problem down a little further. Right now there are two distinct possibilities:

1. The card does not load the drivers correctly when it is not warmed up.

2. There is a totally software based time-related problem.

To eliminate #1, turn the machine on (after it has been off for several hours), enter the BIOS and sit inside the bios for a while to let everything fully warm up. Then try to enter windows. If the problem persists then it is definitely #2.

To further narrow down problem #2 you could enter the BIOS (again after power has been off for several hours) and set the time in the bios to exactly two minutes after the time of your last shutdown. Disconnect your network connection before doing this test.

Thanks I'll try this.

What does #2 do exactly?

And if this works, do I have to do this everytime I start-up?
 
Back
Top