PC Audio Sound problems with CD playback

[Justtaint]

I put together a new PC for a friend recently and he's having trouble with playback of CD's.

Here's how he states the problem.

"What is happening is that the first song from a cd, .cda, extension plays fine, but then after that, the second song goes into a very low bass noise. If you close and then try to play an mp3 from a disk or from the hard drive, the low base noise continues. The problem does not occur if you go to consecutive songs, mp3's, on the hard drive."

The motherboard is a MSI NForce2 model K7N2G-L, onboard audio.

Any help or suggestions would be appreciated. That's all the info I have to go on since he now lives 1000 miles away, but I can ask him for more details if necessary.

 

[WeeWolf]

What OS is he on? Have you updated to the latest bios and drivers especially for the card?

 

[Justtaint]

Win XP, and yes updated to the newest bios and drivers the day I put it together which was less than a month ago.

 

[Ape]

I don't know of this will help but a buddy of mine had a problem playing CD that he had burned. The first couple songs would play find then the quality dropped to where you couldn't hear the songs through the noise. The songs did play fine when they were mp3's on the HD. It ended up being his burner. We slowed down the max speed, I think to 12x (from a 24x) and the problem went away. All the CD's sounded fine after that. Ape Out.

 

[Justtaint]

I was laughing my butt off last night when my friend called and played me what happens when he puts a CD in. The first song plays just fine, but any song after that is creepy but hilarious. Its almost as if the song goes into slow motion, you can hear a vocal but its verrrrrrrrrrrrrrrrrrrrryyyyyyy drawn out, like slowing a record to 1/4 speed. He has to restart the PC in order for it to go back to normal.

This only happens with CD's. He has a DVD-rom and a CD burner, and the problem happens with both drives. I had him put the audio cable into both drives, and the same thing happened. I'm mailing him a new one, but I doubt that's it.


Any clues?