Paypal Transaction Ineligible for Seller Protection??

[Rkonster]

I just did a deal in FS/FT, and it says that my transaction is not eligible for seller protection. I looked at the requirements, and it seems to meet all the necessary ones. Anyone have any insight?

 

[Nanotech]

In before the lock

 

[Rkonster]

Originally posted by: Nanotech
In before the lock

Why would this be locked?

 

[minendo]

Originally posted by: Rkonster

Originally posted by: Nanotech
In before the lock

Why would this be locked?

The only thing that will probably end up being locked is Nanotech's account for using that assinine phrase.

As for your question, did the seller provide a valid, verified address?

 

[Rkonster]

Originally posted by: minendo

Originally posted by: Rkonster

Originally posted by: Nanotech
In before the lock

Why would this be locked?

The only thing that will probably end up being locked is Nanotech's account for using that assinine phrase.

As for your question, did the seller provide a valid, verified address?

Yeah, he was a verified Paypal Member with a confirmed shipping address.

 

[MikeyIs4Dcats]

was it for an actual physical product?

 

[Rkonster]

Originally posted by: MikeyIs4Dcats
was it for an actual physical product?

Yes, a laptop hard drive.

 

[MikeyIs4Dcats]

What is the Seller Protection Policy?

If a transaction is displayed as Seller Protection Policy Eligible on the Transaction Details page of a payment, sellers will not be held liable for chargebacks due to fraud (including payments made with stolen credit cards and false claims of non-shipment) as long as they follow the rules of the Seller Protection Policy:

1. The seller has a Verified Business or Premier Account
2. The seller ships to the buyer's address displayed on the Transaction Details page
3. The seller ships within 7 days of receiving payment
4. The seller can provide reasonable proof-of-shipment which can be tracked online. This document must show that you shipped to the buyer's address on the Transaction Details page. For items valued at the equivalent of $250.00 USD or more (£150.00 GBP or more for the U.K.), you must include a signature from the recipient as proof of receipt.
5. The seller ships tangible goods. Since comparable widely-accepted proof-of-shipment methods are not currently available for intangible goods and services. The Seller Protection Policy does not cover digital goods and other electronically-delivered items
6. The seller accepted a single payment from a PayPal account for a purchase
7. The seller did not impose a surcharge on the buyer (Surcharging for any PayPal payment is prohibited outside the U.K.)


I'm guessing it's #1 above...

 

[Rkonster]

Originally posted by: MikeyIs4Dcats
What is the Seller Protection Policy?

If a transaction is displayed as Seller Protection Policy Eligible on the Transaction Details page of a payment, sellers will not be held liable for chargebacks due to fraud (including payments made with stolen credit cards and false claims of non-shipment) as long as they follow the rules of the Seller Protection Policy:

1. The seller has a Verified Business or Premier Account
2. The seller ships to the buyer's address displayed on the Transaction Details page
3. The seller ships within 7 days of receiving payment
4. The seller can provide reasonable proof-of-shipment which can be tracked online. This document must show that you shipped to the buyer's address on the Transaction Details page. For items valued at the equivalent of $250.00 USD or more (£150.00 GBP or more for the U.K.), you must include a signature from the recipient as proof of receipt.
5. The seller ships tangible goods. Since comparable widely-accepted proof-of-shipment methods are not currently available for intangible goods and services. The Seller Protection Policy does not cover digital goods and other electronically-delivered items
6. The seller accepted a single payment from a PayPal account for a purchase
7. The seller did not impose a surcharge on the buyer (Surcharging for any PayPal payment is prohibited outside the U.K.)


I'm guessing it's #1 above...

Wow, I guess I did not read it closely enough. Has this always been this way? Or has it been a new revision? Anyway, I appreciate all your help. Thank you.

Ryan