Paypal question

Shenkoa

Golden Member
Jul 27, 2004
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Is it possible to get ripped off in Pay Pal.

When you sell something, is it possible for that money to go back to the buyer in any case. I always have people email me from their registered heatware email address even if they are buying.
 

Zim Hosein

Super Moderator | Elite Member
Super Moderator
Nov 27, 1999
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Originally posted by: Shenkoa
Is it possible to get ripped off in Pay Pal.

When you sell something, is it possible for that money to go back to the buyer in any case. I always have people email me from their registered heatware email address even if they are buying.

Have you looked here Shenkoa Help Center ?
 

joshw10

Senior member
Feb 16, 2004
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Yes. It is. However, out of hundreds of times using PayPal, it only happened to me once. I was sending something to Canada (only worth about $40), and after 13 days the buyer filed a dispute with PayPal. I had already sent the item. I had 3 days with PayPal to prove that I had sent the item or the money would go back to the buyer. Unfortunately, I had sent it air mail with no tracking number, and my post office was using an old system so I had not an ounce of evidence. Of course, I argued with PayPal that a buyer needs to wait a little longer than 2 weeks before disputing when shipping international. If I had shipped Global Priority or Express, I would have probably been in the clear. I'm sure the buyer got the item, and I never heard from them again.

Do the following and you should be OK:

- Save copies of your communication with the buyer
- If you're shipping, insist on shipping a method that will provide detailed tracking and proof of delivery. Make sure the buyer has to sign for the item.
- Use insurance.
- Have photos of your item and package
- Save all receipts